1.    10 Dec 2016 #1
    Join Date : Dec 2016
    Posts : 2
    Windows 10

    BSOD's intermittently after fresh reinstall


    Hello, any help would be greatly appreciated as this frustrating problem has been happening for months.

    So I have a Toshiba Z20T-B laptop with a copy of Windows 10 Pro reinstalled only 3 days ago. The problems were occurring before that too.

    The computer has BSOD'd three times since, with either IRQL_NOT_LESS_OR_EQUAL or FAULTY_HARDWARE_CORRUPTED_PAGE errors.

    Log files are here:
    Attachment 113188

    I have tested the memory thoroughly overnight and it didn't find any errors and I've updated the BIOS to the latest version (6.1). I've also replaced what was thought to be a problematic driver, the touchpad, with an older version. I have also tried following the guide here to read the BSOD's but couldn't find anything.

    It's failed twice waking up out of standby and once while idle.

    Thank-you for your time.

    Edit: Ran the long test on Seatools last night, didn't fail either. Should also mention this issue occurred as well before I had both the motherboard and the RAM (soldered-on) replaced because it failed.
    Last edited by jeffory; 11 Dec 2016 at 16:17.
      My ComputerSystem Spec
  2.    13 Dec 2016 #2
    Join Date : Jan 2016
    Posts : 654
    windows 10 Pro

    The dumpfiles point specific to a hardware memory error.
    Code:
       BugCheck 12B, {ffffffffc00002c4, 3f9, 1654ded0, ffffdf813f911000}
    
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : memory_corruption
    
    Followup: memory_corruption
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    FAULTY_HARDWARE_CORRUPTED_PAGE (12b)
    This bugcheck indicates that a single bit error was found in this page.  This is a hardware memory error.
    Arguments:
    Arg1: ffffffffc00002c4, virtual address mapping the corrupted page
    Arg2: 00000000000003f9, physical page number
    Arg3: 000000001654ded0, zero
    Arg4: ffffdf813f911000, zero
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  PAGE_NOT_ZERO
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    
    PROCESS_NAME:  MemCompression
    You said you already tested your memory, did you use Memtest 86+ and how many passes di you run it?

    This are the older/outdated driver on your system.
    Apfiltr Tue Jun 16 04:30:07 2015
    Driver Description: Alps pointing device
    Driver Update Site: OEM - none at http://www.alps.com

    ibtusb Thu Dec 17 00:32:44 2015
    Driver Description: Intel(R) Wireless Bluetooth(R) Filter Driver
    Driver Update Site: Drivers & Software

    TeeDriverW8x64 Mon Aug 31 21:49:07 2015 = Intel manegement driver

    TVALZ Wed Sep 09 17:41:39 2015
    Driver Description: TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Driver
    Driver Update Site: Toshiba
      My ComputerSystem Spec
  3.    13 Dec 2016 #3
    Join Date : Dec 2016
    Posts : 2
    Windows 10
    Thread Starter

    I've run a couple tests of Windows Memory Diagnostic (Extended) and Memtest86 7.1 with 8 passes.
    I'll update all those drivers and see how I go, thanks.
      My ComputerSystem Spec

 


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