Windows 10: BSOD occurring every time my computer idles


  1. Posts : 6
    Windows 10 Enterprise
       04 Dec 2016 #1

    BSOD occurring every time my computer idles


    Hello,

    While searching online for a solution to my BSODs, I came across Windows 10 Forums and thought I'd ask you guys! I recently built my first computer to use for when I work remotely. Everything was great to start, but after a short time (a few days to a week or two), my computer started to BSOD every single time it idled. I have wiped everything and installed Windows 10 Pro at least 3 times only to get the same issue after about a week. I then tried Windows 10 Enterprise and my computer has started BSODing again after the same amount of time passed. For the first few days after each Windows installation everything works great. Here are all the components I used to build my computer:

    GIGABYTE GA-H170M-D3H (rev. 1.0) LGA 1151 Intel H170 HDMI SATA 6Gb/s USB 3.0 Micro ATX Intel Motherboard
    Intel Core i5-6600K 6M Skylake Quad-Core 3.5 GHz LGA 1151 91W BX80662I56600K Desktop Processor Intel HD Graphics 530
    SAMSUNG 850 EVO 2.5" 500GB SATA III 3-D Vertical Internal Solid State Drive (SSD) MZ-75E500B/AM
    CORSAIR Vengeance LPX 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 2133 (PC4 17000) Desktop Memory Model CMK16GX4M2A2133C13

    I ran the dm_log_collector.exe from this site and attached the .zip it generated (13 .dmp files since 12/1/16!). Please let me know if there is any other information I can provide that will help in the troubleshooting process.
    BSOD occurring every time my computer idles Attached Files
      My ComputerSystem Spec


  2. Posts : 6
    Windows 10 Enterprise
    Thread Starter
       04 Dec 2016 #2

    In similar threads user axe0 has suggested running sfc/scannow in the cmd. I got this:
    Click image for larger version. 

Name:	2016_12_04_22_45_471.png 
Views:	19 
Size:	25.9 KB 
ID:	112471
    Would this file be helpful? It exceeds 2.0 MB so I will need to use another service to upload it.
      My ComputerSystem Spec


  3. Posts : 12,302
    Windows 10 Pro
       05 Dec 2016 #3




    BSOD occurring every time my computer idles Diagnostic Test BSOD occurring every time my computer idles
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.





    BSOD occurring every time my computer idles Diagnostics Test BSOD occurring every time my computer idles
     HDD TEST

    Note   Note
    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.


    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums
    Last edited by axe0; 06 Dec 2016 at 10:40. Reason: Fixed format
      My ComputersSystem Spec


  4. Posts : 6
    Windows 10 Enterprise
    Thread Starter
       06 Dec 2016 #4

    Hi axe0,I was reading other BSOD threads and decided to run MemTest86+ before I got your response. I hope that running this first is not a big deal as it took 15.5 hours! Here is a picture of the .html report generated from MemTest86+ as well as the HDTune screen clippings requested: Click image for larger version. 

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ID:	112585



    Click image for larger version. 

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ID:	112586
    Click image for larger version. 

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    Click image for larger version. 

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    I attached the chkdsk results as well. Please let me know if there is anything else you would like me to do!
    BSOD occurring every time my computer idles Attached Files
    Last edited by SacWinkle; 06 Dec 2016 at 01:54. Reason: Image formatting
      My ComputerSystem Spec


  5. Posts : 12,302
    Windows 10 Pro
       06 Dec 2016 #5

    Run chkdsk, same command, once more please. The file system has/had quite some corruption.

    Run MemTest86+ v5.01 as requested.
      My ComputersSystem Spec


  6. Posts : 6
    Windows 10 Enterprise
    Thread Starter
       06 Dec 2016 #6

    Attached is the chkdsk log from running it again this morning. You want me to run MemTest86+ for a second time? If so, I won't be able to run it until late Wednesday night as I need the computer for work.

    Another tidbit that may or may not be beneficial is that my Hyper-V VM (same OS) is also BSODing with the same behavior as my host computer:

    Click image for larger version. 

Name:	2016_12_06_19_33_551.png 
Views:	13 
Size:	36.9 KB 
ID:	112643
    BSOD occurring every time my computer idles Attached Files
    Last edited by SacWinkle; 06 Dec 2016 at 14:35. Reason: Added VM Minidump screenshot
      My ComputerSystem Spec


  7. Posts : 12,302
    Windows 10 Pro
       06 Dec 2016 #7

    The previous memory test wasn't memtest86+, but mentest86.
      My ComputersSystem Spec


  8. Posts : 6
    Windows 10 Enterprise
    Thread Starter
       06 Dec 2016 #8

    Jesus, my bad. Ok I'll run MemTest86+ Wednesday night. BSOD update: FAULTY_HARDWARE_CORRUPTED_PAGE just now on my VM, and KERNAL_SECURITY_CHECK_FAILURE on my host machine yesterday. It keeps getting better!
      My ComputerSystem Spec


  9. Posts : 6
    Windows 10 Enterprise
    Thread Starter
       06 Dec 2016 #9

    Just found Gigabyte came out with a recent BIOS updatae: GIGABYTE - Motherboard - Socket 1151 - GA-H170M-D3H (rev. 1.0)


    I just Q-Flashed to the newest F20 version.
      My ComputerSystem Spec


  10. Posts : 12,302
    Windows 10 Pro
       07 Dec 2016 #10

    Don't forget to run MemTest86+
    If the memory appears faulty in the test, the BIOS update won't help much.
      My ComputersSystem Spec


 

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