Windows 10: BKSOD no cursor

  1.    03 Dec 2016 #1

    BKSOD no cursor

    Dell Inspiron

    I have been suffering an annoying problem for months, when I try to boot the BKSOD happens. What I did as a workaround was to press the power button, wait for the system shutdown, and then reboot, until the computer run normally. However, I have tried really many times and that I still can't get to the login screen. I already know what the problem is, I ran dell diagnosticsand the problem is in HD. The error is: 2000-0142

    My 2nd step was to search the fix for this problem, and many suggested to replace the HD. I don't have money to do it, so I don't know what I should do. Right before this problem, I could ran the system on Safe Mode, but I didn't use this chance properly, and now I'm not being able to enter on Windows Security, I tried to shutdown and reboot the system quickly some times, but not even that is working anymore. I tried mashing F8 and shift + F8 but nothing happened either. I don't have installation or recovery devices. If I just have enabled F8 in the command prompt when I had the chance. I wouldn't be suffering this problem. The last thing I did before I couldn't boot the pc properly was to run the Windows Recovery mode (don't know how) and asked the erase of all my files and windows reinstallation. It did show me an error that my files couldn't be erased.

    TL;DR: BKSOD with no cursor, no installation \ recovery devices. Can't replace HD. Worked in safe mode
      My ComputerSystem Spec

  2. Posts : 13,527
    Windows 10 Pro
       04 Dec 2016 #2

    Hi Rodrigo Matos,

    Welcome to the 10forums :)

    Unfortunately we can't suggest anything else than others already have suggested, replacing the hard drive.

    Reinstalling Windows unfortunately won't help so long as the hard drive hasn't been replaced, because that would result in Windows becoming corrupted what may cause much more problems than you currently experience.

    I don't know if this has been said, but it is highly recommended to either replace the HDD a.s.a.p., or temporary don't use the pc. If you keep using your PC with the bad HDD and force a shutdown too many times your hard drive could get into a state where the OS won't be recognized anymore. This is in a situation where it is assumed that your HDD is in a very bad shape.

    How old is your system?
      My ComputersSystem Spec


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