1. Joined : Sep 2016
    Posts : 5
    Win10 64 bit
       30 Nov 2016 #1

    BSOD after installing new WiFi card (stuck at windows logo)

    Hi, I clean install my laptop (clevo p150em) and install the new WiFi card(aw-ce123h) but it get stuck on windows logo booting. It seems like driver problem because I need to disable the device in safe mode so I can use the laptop again. So what must I do to record the dump? Because the pc can't boot up if I install the card.
    Last edited by haseogu; 30 Nov 2016 at 22:01. Reason: Wrong title
      My System SpecsSystem Spec

  2. Joined : Nov 2016
    Abu Dhabi
    Posts : 8
    Windows 10 Home
       30 Nov 2016 #2

    Since you can't log on to delete the driver, you have to factory reset your, laptop.
      My System SpecsSystem Spec

  3. Joined : Sep 2016
    Posts : 5
    Win10 64 bit
       01 Dec 2016 #3

    How to do that? Because I already do clean install and the machine_check_exception happened when I do it with WiFi card installed
      My System SpecsSystem Spec

  4. Joined : Jun 2015
    Posts : 10,898
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       02 Dec 2016 #4

    Hi haseogu,

    Welcome to the 10forums

    BSOD dumps are automatically saved.

    A factory reset won't help if a clean install doesn't help.

    Because I already do clean install and the machine_check_exception happened when I do it with WiFi card installed
    Sounds like the WiFi card is faulty, recommended is RMA.
      My System SpecsSystem Spec

  5. Joined : Sep 2016
    Posts : 5
    Win10 64 bit
       02 Dec 2016 #5

    The bluetooth from the card is work but the WiFi is dead. Well I will try in another laptop then. If it's not work I will buy the new one.
    And thank you very much
      My System SpecsSystem Spec


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