1. Joined : Nov 2016
    Posts : 2
    Windows 10 Home
       1 Week Ago #1

    BSOD SYSTEM SERVICE EXCEPTION - NETIO.SYS - browsing/downloading


    Hey, team.

    I just bought (hours ago) a new laptop to replace a dead one, and already I've had two crashes to a BSOD blaming NETIO.SYS.

    I just did a clean Windows reset, uninstalled stuff that was unquestionably unimportant software, and have since been downloading and installing apps. It's happened twice already.

    Too soon, replacement laptop - you were supposed to be the solution..!

    Thanks in advance for anyone willing to help/explore this with me.

    DESKTOP-8VT4H6I-Tue_11_29_2016__01226_46.zip
      My System SpecsSystem Spec


  2. Joined : Nov 2015
    Posts : 1,715
    64bit Win 10 Pro ver 1607 Build 14393.479
       1 Week Ago #2

    This is highly likely to be the ASUS software causing this. The NFC_driver.sys file is a likely cause:

    Code:
    BugCheck 3B, {c0000005, fffff8052ecee9f3, ffffe301554731f0, 0}
    
    *** WARNING: Unable to verify timestamp for NFC_Driver.sys
    *** ERROR: Module load completed but symbols could not be loaded for NFC_Driver.sys
    Probably caused by : memory_corruption
    
    0: kd> lmvm nfc_driver
    Browse full module list
    start             end                 module name
    fffff805`30b40000 fffff805`30b50000   NFC_Driver T (no symbols)           
        Loaded symbol image file: NFC_Driver.sys
        Image path: \SystemRoot\system32\drivers\NFC_Driver.sys
        Image name: NFC_Driver.sys
        Browse all global symbols  functions  data
        Timestamp:        Sun Jan 04 15:11:48 2015 (54A95834)
        CheckSum:         0001CE52
        ImageSize:        00010000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    See this thread for similar solution: ROG G752VT - Brand new laptop(s) same BSOD. Details inside
      My System SpecsSystem Spec


  3. Joined : Nov 2016
    Posts : 2
    Windows 10 Home
       5 Days Ago #3

    Thank you very much, philc43.

    Been running stable for a week or so, now, after removing that problematic driver.

    I sincerely appreciate you having taken the time to help.

    Peace
      My System SpecsSystem Spec


  4. Joined : Nov 2015
    Posts : 1,715
    64bit Win 10 Pro ver 1607 Build 14393.479
       5 Days Ago #4

    You are most welcome!
      My System SpecsSystem Spec


 


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