Windows 10: Windows STOP Code: nvlddmkm.sys failed (system thread exception not..
Windows STOP Code: nvlddmkm.sys failed (system thread exception not..
I bought used computer from EPC, Inc store for heavy calculation purpose (Dell Precision T5600, Xeon E5-2687W, 8 Core, 32 GB, NVDIA Quadro 5000) - I was running multiphysics simulation program . It was working nicely for ... 2 months than motherboard crashed and EPC service made repair. After week or two of this change computer started crashing giving above pictured error code: system thread exception not handled :: failed nvlddmkm.sys;
I brought back to the service. They checked and told that it could be the problem of external hardware (external drive or something similar). I didn't use any external drive and disconnected the second TV/Monitor (I thought it could cause this problem).
All these doesn't help. computer gets crashed in every few hours (now even faster).
I can bring it to the service back but I'm not sure they can manage to identify the issue. Though, anyway - would like to know possible reasons.
Any help would be appreciated.
Diagnostic ZIP file is attached.
Latest dump indicates a problem with your Nvidia Quadro 5000 card or driver. Your curent driver is version 368.86 dated 7/11/2016. The Nvidia website has a newer one, version 375.86 dated 11/16/2016.
Follow these directions to install the newer one:
Remove and install latest Nvidia drivers:
I suggest completely uninstalling the Nvidia display drivers using Display Driver Uninstaller (DDU) from WagnardMobile (near bottom of page) then get the latest driver for you Nvidia card here: NVIDIA Driver Downloads
Then do a custom install of only the NVidia graphics driver and the PhysX driver.
See if that gets rid of the problem.
Thanks! though I have few questions
Thanks for prompt response! I'll follow the instructions and will post update
Last edited by saxela; 28 Nov 2016 at 17:54.
Did uninstall and install
Did uninstall and install - now I'm waiting for the results.
I'll post update.
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