Windows 10: BSOD playing BF1, Netio.sys failure System_Service Exception Solved

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  1.    27 Nov 2016 #1

    BSOD playing BF1, Netio.sys failure System_Service Exception


    Computer has done really well and then BF1 is constantly crashing it. Random points. Decided to play in Windows mode to see if I could monitor temps and now I am getting the BSOD.

    Image Below.
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    Here is the zip file and thank you for any help.
    BSOD playing BF1, Netio.sys failure System_Service Exception Attached Files
      My ComputerSystem Spec


  2. Posts : 5,081
    Windows 10 Pro X64 15063.138
       27 Nov 2016 #2

    There is a 211 BIOS update available: ROG G751JY | ROG - Republic Of Gamers | ASUS Global

    Says To fix system hanging issue (code 0x72). Start by updating that.

    Also noticed a problem with your Intel wireless device:
    Code:
    ffff9380`a96d7d78  fffff801`cd0cda9c*** WARNING: Unable to verify timestamp for Netwbw02.sys
    *** ERROR: Module load completed but symbols could not be loaded for Netwbw02.sys
     Netwbw02+0xbda9c
    The one you have is dated 8/2/2015. A somewhat newer one on the ASUS web site is dated 2015/09/10. Not a big date difference but worth trying.
      My ComputersSystem Spec

  3.    05 Dec 2016 #3

    I will give it a try and update. THANK YOU!

    Ztruker said: View Post
    There is a 211 BIOS update available: ROG G751JY | ROG - Republic Of Gamers | ASUS Global

    Says To fix system hanging issue (code 0x72). Start by updating that.

    Also noticed a problem with your Intel wireless device:
    Code:
    ffff9380`a96d7d78  fffff801`cd0cda9c*** WARNING: Unable to verify timestamp for Netwbw02.sys
    *** ERROR: Module load completed but symbols could not be loaded for Netwbw02.sys
     Netwbw02+0xbda9c
    The one you have is dated 8/2/2015. A somewhat newer one on the ASUS web site is dated 2015/09/10. Not a big date difference but worth trying.
      My ComputerSystem Spec

  4.    13 Dec 2016 #4

    I feel the system is more unstable now. The error is more common. I attached a new file with updated crash report.
    BSOD playing BF1, Netio.sys failure System_Service Exception Attached Files
      My ComputerSystem Spec


  5. Posts : 5,081
    Windows 10 Pro X64 15063.138
       13 Dec 2016 #5

    Latest dump still shows a problem with your Intel Wireless:
    Code:
    ffff9300`2b416278  fffff802`ceb394a2*** WARNING: Unable to verify timestamp for Netwbw02.sys
    *** ERROR: Module load completed but symbols could not be loaded for Netwbw02.sys
     Netwbw02+0xc94a2
    If it's more unstable then roll back to the previous version via Device Manager.

    I do see an error in Event Viewer:
    Code:
    Event[12026]:
      Log Name: System
      Source: Service Control Manager
      Date: 2016-12-13T20:17:22.883
      Event ID: 7000
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-58NB421
      Description: 
    The iocbios2 service failed to start due to the following error: 
    The system cannot find the file specified.
    iocbios2.sys is part of Intel(R) Extreme Tuning Utility Performance Tuning Driver, If installed, try uninstalling it.
      My ComputersSystem Spec

  6.    26 Dec 2016 #6

    Still working at it. Thank you.
      My ComputerSystem Spec

  7.    15 May 2017 #7

    I thought I had it...but no.


    Basically stopped playing the game...no prob. Fast forward to this week. It is appearing everywhere, including when chrome.

    Thanks again for the effort.
    BSOD playing BF1, Netio.sys failure System_Service Exception Attached Files
      My ComputerSystem Spec


  8. Posts : 5,081
    Windows 10 Pro X64 15063.138
       15 May 2017 #8

    You have some incredibly old drivers on your PC. My recommendation is to backup everything to an external hard drive using Macrium Reflect Free or Pro then do a Clean Install.

    Code:
    Performance Counters f  1970/01/10 02:29:41 PM  C:\WINDOWS\system32\drivers\pcw.sys
    ReFSv1                  1970/05/08 03:19:18 AM  C:\WINDOWS\system32\drivers\ReFSv1.sys
    CD-ROM Driver           1972/07/20 06:39:41 PM  C:\WINDOWS\system32\drivers\cdrom.sys
    GPU Energy Driver       1972/11/11 03:01:57 AM  C:\WINDOWS\system32\drivers\gpuenergydrv.sys
    ACPI Wake Alarm Driver  1974/02/09 07:10:30 AM  C:\WINDOWS\system32\drivers\acpitime.sys
    Windows Overlay File S  1974/03/11 06:47:45 PM  C:\WINDOWS\system32\drivers\Wof.sys
    Floppy Disk Controller  1975/02/02 11:36:16 AM  C:\WINDOWS\system32\drivers\fdc.sys
    Microsoft MAC Bridge    1975/05/12 06:26:23 AM  C:\WINDOWS\system32\drivers\bridge.sys
    sdbus                   1975/10/10 03:57:39 AM  C:\WINDOWS\system32\drivers\sdbus.sys
    Microsoft ACPI Driver   1975/12/09 06:17:08 AM  C:\WINDOWS\system32\drivers\ACPI.sys
    FAT12/16/32 File Syste  1977/05/16 11:56:00 PM  C:\WINDOWS\system32\drivers\fastfat.sys
    Hypervisor/Virtual Mac  1977/06/09 10:05:34 AM  C:\WINDOWS\system32\drivers\hvservice.sys
    Microsoft Network Adap  1978/06/13 10:11:23 PM  C:\WINDOWS\system32\drivers\NdisImPlatform.sys
    Microsoft USB Serial D  1978/07/20 03:09:07 AM  C:\WINDOWS\system32\drivers\usbser.sys
    WinUsb Driver           1979/07/17 08:27:52 PM  C:\WINDOWS\system32\drivers\WinUSB.SYS
    Microsoft USB Standard  1980/01/22 01:58:50 AM  C:\WINDOWS\system32\drivers\usbhub.sys
    Windows Firewall Autho  1980/11/26 09:16:18 PM  C:\WINDOWS\system32\drivers\mpsdrv.sys
    Microsoft Windows Mana  1981/07/23 01:29:52 PM  C:\WINDOWS\system32\drivers\wmiacpi.sys
    Windows Defender Antiv  1981/11/17 01:07:50 AM  C:\WINDOWS\system32\Drivers\WdNisDrv.sys
    NDIS System Driver      1981/12/15 12:19:38 AM  C:\WINDOWS\system32\drivers\ndis.sys
    Common Driver for Butt  1982/01/11 01:02:43 AM  C:\WINDOWS\system32\drivers\msgpiowin32.sys
    MsRPC                   1982/01/17 07:05:49 AM  C:\WINDOWS\system32\drivers\MsRPC.sys
    Remote Access IP ARP D  1982/05/28 03:51:08 AM  C:\WINDOWS\system32\DRIVERS\wanarp.sys
    Remote Access IPv6 ARP  1982/05/28 03:51:08 AM  C:\WINDOWS\system32\DRIVERS\wanarp.sys
    Serial Mouse Driver     1982/08/25 10:31:45 PM  C:\WINDOWS\system32\drivers\sermouse.sys
    Microsoft NDIS Capture  1982/10/29 01:29:24 AM  C:\WINDOWS\system32\drivers\ndiscap.sys
    udfs                    1983/06/10 12:21:25 AM  C:\WINDOWS\system32\DRIVERS\udfs.sys
    Microsoft USB PRINTER   1983/08/13 01:49:14 AM  C:\WINDOWS\system32\drivers\usbprint.sys
    Bluetooth Low Energy D  1984/03/12 01:05:40 AM  C:\WINDOWS\system32\DRIVERS\Microsoft.Bluetooth.
    Microsoft Bluetooth HI  1986/06/03 05:53:22 PM  C:\WINDOWS\system32\drivers\hidbth.sys
    User Mode Driver Frame  1986/06/18 11:58:15 PM  C:\WINDOWS\system32\drivers\WudfPf.sys
    Microsoft UAA Bus Driv  1988/01/27 01:21:45 AM  C:\WINDOWS\system32\drivers\HDAudBus.sys
    Microsoft Hyper-V Stor  1988/08/08 01:12:33 PM  C:\WINDOWS\system32\drivers\vmstorfl.sys
    @%SystemRoot%\system32  1988/11/15 02:08:24 AM  C:\WINDOWS\system32\DRIVERS\NDProxy.sys
    PEAUTH                  1989/12/09 09:03:08 PM  C:\WINDOWS\system32\drivers\peauth.sys
    Windows Container Name  1990/08/30 05:18:50 AM  C:\WINDOWS\system32\drivers\wcnfs.sys
    Kernel Mode Driver Fra  1990/09/12 09:32:07 PM  C:\WINDOWS\system32\drivers\Wdf01000.sys
    Chipidea USB Role-Swit  1990/10/04 10:28:10 AM  C:\WINDOWS\system32\drivers\urschipidea.sys
    Microsoft Streaming Te  1990/10/27 10:17:55 PM  C:\WINDOWS\system32\DRIVERS\MSTEE.sys
    Link-Layer Topology Di  1991/05/19 10:37:53 PM  C:\WINDOWS\system32\drivers\rspndr.sys
    Common Driver for HID   1991/07/06 03:10:26 AM  C:\WINDOWS\system32\drivers\hidinterrupt.sys
    pciide                  1992/04/14 09:00:15 PM  C:\WINDOWS\system32\drivers\pciide.sys
    USB Function Class Ext  1992/06/23 08:13:13 PM  C:\WINDOWS\system32\drivers\ufx01000.sys
    Microsoft Streaming Cl  1993/02/10 08:28:02 AM  C:\WINDOWS\system32\DRIVERS\MSPCLOCK.sys
    ACPI Devices driver     1993/12/07 06:22:19 AM  C:\WINDOWS\system32\drivers\AcpiDev.sys
    USB Host Support Libra  1994/02/22 09:51:48 AM  C:\WINDOWS\system32\drivers\ucx01000.sys
    Holographic Spatial Gr  1994/03/31 01:54:15 PM  C:\WINDOWS\system32\drivers\SpatialGraphFilter.s
    NTFS                    1994/07/06 12:59:02 AM  C:\WINDOWS\system32\drivers\NTFS.sys
    Processor Driver        1995/03/06 11:17:51 AM  C:\WINDOWS\system32\drivers\processr.sys
    IPMIDRV                 1995/05/03 07:19:39 AM  C:\WINDOWS\system32\drivers\IPMIDrv.sys
    Microsoft Hyper-V Gene  1995/05/05 12:36:10 AM  C:\WINDOWS\system32\drivers\vmgencounter.sys
    PS/2 Keyboard and Mous  1995/11/10 12:53:53 PM  C:\WINDOWS\system32\drivers\i8042prt.sys
    Microsoft Trusted Audi  1996/09/26 12:21:58 PM  C:\WINDOWS\system32\DRIVERS\drmkaud.sys
    vhdmp                   1996/12/07 02:17:17 AM  C:\WINDOWS\system32\drivers\vhdmp.sys
    BitLocker Drive Encryp  1999/02/03 02:04:49 AM  C:\WINDOWS\system32\DRIVERS\fvevol.sys
    Synth3dVsc              2000/01/16 09:20:23 PM  C:\WINDOWS\system32\drivers\Synth3dVsc.sys
    storvsc                 2000/10/11 08:58:13 AM  C:\WINDOWS\system32\drivers\storvsc.sys
    Msfs                    2000/10/24 07:07:15 AM  C:\WINDOWS\system32\drivers\Msfs.sys
    Service for Portable D  2000/11/18 10:01:50 PM  C:\WINDOWS\system32\drivers\buttonconverter.sys
    IDE Channel             2000/11/27 06:57:51 PM  C:\WINDOWS\system32\drivers\atapi.sys
    Remote Desktop Video M  2001/02/21 11:39:13 PM  C:\WINDOWS\system32\drivers\rdpvideominiport.sys
    Microsoft Standard NVM  2001/03/13 03:19:09 AM  C:\WINDOWS\system32\drivers\stornvme.sys
    netvsc                  2001/08/23 10:44:15 AM  C:\WINDOWS\system32\drivers\netvsc.sys
    XINPUT HID Filter Driv  2001/09/14 04:07:23 PM  C:\WINDOWS\system32\drivers\xinputhid.sys
    Remote Desktop Generic  2001/10/11 10:37:50 AM  C:\WINDOWS\system32\drivers\TsUsbGD.sys
    NativeWiFi Filter       2003/02/13 03:44:49 AM  C:\WINDOWS\system32\DRIVERS\nwifi.sys
    TPM                     2003/04/18 05:45:38 PM  C:\WINDOWS\system32\drivers\tpm.sys
    Remote Desktop Device   2004/02/01 04:17:30 PM  C:\WINDOWS\system32\drivers\rdpbus.sys
    Bluetooth Hands-Free A  2004/04/19 12:32:55 AM  C:\WINDOWS\system32\drivers\bthhfenum.sys
    Application Compatibil  2004/07/29 12:52:50 AM  C:\WINDOWS\system32\DRIVERS\ahcache.sys
    Remote Access Auto Con  2004/08/16 06:15:01 PM  C:\WINDOWS\system32\DRIVERS\rasacd.sys
    irda                    2004/10/05 07:00:37 PM  C:\WINDOWS\system32\drivers\irda.sys
    SMB MiniRedirector Wra  2004/10/15 09:47:34 PM  C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
    USB xHCI Compliant Hos  2005/07/17 11:39:46 PM  C:\WINDOWS\system32\drivers\USBXHCI.SYS
    Generic USB Function C  2006/05/15 11:31:15 AM  C:\WINDOWS\system32\drivers\genericusbfn.sys
    Microsoft Windows Trus  2006/07/28 09:32:40 AM  C:\WINDOWS\system32\drivers\WindowsTrustedRTProx
    ACPI Power Meter Drive  2006/11/19 09:20:15 PM  C:\WINDOWS\system32\drivers\acpipmi.sys
    1394 OHCI Compliant Ho  2006/12/10 04:44:38 PM  C:\WINDOWS\system32\drivers\1394ohci.sys
    Virtual Machine Bus     2007/03/19 11:41:59 PM  C:\WINDOWS\system32\drivers\vmbus.sys
    Intel(R) Power Engine   2007/04/19 04:53:10 AM  C:\WINDOWS\system32\drivers\intelpep.sys
    High-Capacity Floppy D  2008/07/04 01:35:22 PM  C:\WINDOWS\system32\drivers\sfloppy.sys
    SiSRaid2                2008/09/24 02:28:20 PM  C:\WINDOWS\system32\drivers\SiSRaid2.sys
    SiSRaid4                2008/10/01 05:56:04 PM  C:\WINDOWS\system32\drivers\sisraid4.sys
    intelide                2008/12/07 12:16:35 AM  C:\WINDOWS\system32\drivers\intelide.sys
    CNG Hardware Assist al  2009/02/15 09:39:48 PM  C:\WINDOWS\system32\DRIVERS\cnghwassist.sys
    Disk Driver             2009/03/28 02:37:28 PM  C:\WINDOWS\system32\drivers\disk.sys
    ASMMAP64                2009/07/02 05:13:26 AM  \??\C:\Program Files (x86)\ASUS\ATK Package\ATKG
    I find it hard to believe those are accurate dates, more likely the system clock was off when this PC had it's OS installed. Still, Clean Install is the way to go.

    Follow this tutorial: Windows 10 - Clean Install

    DId you uninstall Intel(R) Extreme Tuning Utility Performance Tuning Driver?
      My ComputersSystem Spec

  9.    15 May 2017 #9

    I did uninstall that a while ago.

    Crazy on the dates. I will do the install tomorrow. Dang. I was hoping to get away from that.
      My ComputerSystem Spec


  10. Posts : 5,081
    Windows 10 Pro X64 15063.138
       15 May 2017 #10

    You could try a Repair Install first but I think Clean Install is the way to go.

    See this tutorial by Shawn Brink: Repair Install Windows 10 with an In-place Upgrade
      My ComputersSystem Spec


 
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