1. Joined : Nov 2016
    Posts : 2
    Windows 10 64bit
       1 Week Ago #1

    BSOD when using Malwarebytes fixable but recurrent


    This is a problem I get on two separate systems a asus x99-a with 5820k cpu and 32 GB ram and a surface pro 2, the executable Malwarebyte software always named in mini dump on both systems. Partial fix is to use ccleaner for temps and registry and uninstall Malwarebytes with clean up tool and reinstall and reboot. Works for awhile but after a few Malwarebyte updates occasional problem continues sporadically. Problem is that I paid for this software and it seams to work as a malware remover but with a problem for BSOD's. Have researched issue possible Net framework or Windows 10 bug waiting for permanent fix. If it doesn't get repaired will stop using Malwarebytes and look for replacement.
      My System SpecsSystem Spec


  2. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,069
    Windows 10 Pro X64 14393.105
       1 Week Ago #2

    Have you reported this in the MBAM forum: General Malwarebytes' Anti-Malware Forum - Malwarebytes Forum

    You can also contact them directly since you are a paid owner: Malwarebytes | Customer Support & Help Center
      My System SpecsSystem Spec


 


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