Windows 10: Crash with Momentary Blue Flash but no BSOD

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  1. Posts : 25
    Windows 10 Professional
       25 Nov 2016 #1

    Crash with Momentary Blue Flash but no BSOD

    The Issue: This machine was working like a dream during the Windows 10 Beta. Since then, release after release has had and failed to resolve this issue. It doesn't appear to follow a clear patter, but the machine crashes within an hour of boot. I tried to post this 4 times from the Windows install but crashed before I finished writing.

    The Setup: I run Windows and Ubuntu on independent hard drives and am using Grub as the bootloader. There is also a 4TB drive that stores game and file data. I keep only system files on the boot drives as much as possible. Ubuntu has absolutely no issues of any kind. I push the system as hard or harder than the Windows install so thermal issues probably aren't the cause.

    What I've tried:
    - I ran a RAM test already a month ago. Green across the board.
    - I've run Windows Insider, the non-insider builds, and even (stupidly) paid extra for the Professional edition in the hopes that there would be some additional hardware support

    The Hardware:
    - GTX 980ti
    - ASRock Z97 Pro4 MOBO
    - 32GB DDR3 HyperX 1600MHz RAM (4x8)
    - Intel Core i7 4790k
      My ComputerSystem Spec

  2.    25 Nov 2016 #2

    Without the dump files we won't be able to tell you why it's getting BSODs. 90% of the time it's due to a driver 10% hardware failure. The additional problem is since this is an insider build there may not be symbol files available to evaluate the dump files. In any event please upload any dump files located in C:\Windows\Minidump
      My ComputerSystem Spec

  3. Posts : 25
    Windows 10 Professional
    Thread Starter
       25 Nov 2016 #3

    I don't see a C:\Windows\Minidump directory at all. :/
      My ComputerSystem Spec

  4.    25 Nov 2016 #4

    Verify memory dumps are enabled.
    • Press [Windows key + x]
    • Select System
    • Advanced System Settings
    • Under "Startup and Recovery" click Settings
    • Under "System failure" > "Write debugging Information" should be set to automatic or small (256KB) dumps

    Once another BSOD occurs you should see that folder and a .dmp file
      My ComputerSystem Spec

  5. Posts : 25
    Windows 10 Professional
    Thread Starter
       25 Nov 2016 #5

    That setting is already set to Automatic with the File set to: %SystemRoot%\MEMORY.DMP", but I see no such file. Booted into Windows and waiting for a crash to see if one is generated.
      My ComputerSystem Spec

  6. Posts : 25
    Windows 10 Professional
    Thread Starter
       25 Nov 2016 #6

    Alright. The system crashed, but I don't see any dump files in either the system root or the Windows directory as you describe. Is it possible that the system is crashing in a way that doesn't trigger/doesn't have time for the log?
      My ComputerSystem Spec

  7. axe0's Avatar
    Posts : 13,598
    Windows 10 Pro
       26 Nov 2016 #7

    The logs do not indicate a BSOD crash, this means that a shutdown/restart crash had occured.
    To provide help for those crashes we need more information about your setup.

    Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs
    • CPU
    • Mainboard
    • Memory
    • SPD*
    • Graphics

    *SPD shows the details of each stick, you can show the details by choosing different slots in the left upper corner.
    Please make screenshots of each stick.

    Please post each screenshot in your next reply/replies.

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.

    In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

      My ComputersSystem Spec

  8.   My ComputerSystem Spec

  9.    26 Nov 2016 #9

    Look in Event Viewer > System for Kernel-Power error or critical events you could have a power issue.
      My ComputerSystem Spec

  10. Posts : 25
    Windows 10 Professional
    Thread Starter
       26 Nov 2016 #10

    Updated my specs. If there's anything particular missing that you need let me know and I'll try to grab it. I had to rush to get segments saved between crashes.
      My ComputerSystem Spec

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