Want to debug and learn how to debug Windows 10 BSOD on Dell Latitude

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  1. Posts : 12
    Windows 10
    Thread Starter
       #21

    axe0, is that different from the tool I used to create the file that I attached in the first post on this thread? When I googled it, it seems to be the same tool that one is told to use before posting on this forum. If so, that file is in the opening post for this thread. Or are you suggesting I run the tool again to see if there is new info? Thanks.
      My Computer


  2. Posts : 226
    Many
       #22

    If you send it back, I would backup your data. From the dump it looks like the BSOD is likely from your hard drive. The exception is occurring during a memory page fault which means the memory manager is trying to load data from the hard drive.

    The NTSTATUS code 0006 is an invalid handle (pointing to nothing)
      My Computer


  3. Posts : 14,903
    Windows 10 Pro
       #23

    iamnotworthy said:
    axe0, is that different from the tool I used to create the file that I attached in the first post on this thread? When I googled it, it seems to be the same tool that one is told to use before posting on this forum. If so, that file is in the opening post for this thread. Or are you suggesting I run the tool again to see if there is new info? Thanks.
    With the zip that is already uploaded the new information isn't present. Unless you would want us to provide the same analysis it is recommended to run the tool again.
      My Computers


  4. Posts : 12
    Windows 10
    Thread Starter
       #24

    Got it. Sorry I didn't realize that obvious point. Here's the new version, attached.
    I do have a backup and I am in touch with Dell to get a new imaged drive to replace this one. Weird thing is I'm more stable now than before...last BSOD took over 48 hours after previous one...and now again I have been healthy for full day. Before that, BSODs were a few a day minimum. I was really hoping it was driver or something because reinstalling all my software on a new drive will be a pain.
    Thanks to all for assists. Much appreciated.
      My Computer


 

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