BSOD computer started two days ago with random bugcheck reboots


  1. Posts : 7
    windows 10
       #1

    BSOD computer started two days ago with random bugcheck reboots


    I started getting random computer rebooted from a bugcheck on november 19. No new hardware has been recently added but when I checked the application updates there were a few that were updated on that date mail and calendar, and firefox 50.0. I ran all the hardware diagnostics and every thing passed with no error. Any ideas what may be causing the issue would be appreciated.
    <EventID Qualifiers="16384">1001</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task>

    <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2016-11-21T00:11:05.366214300Z" />

    <EventRecordID>4213</EventRecordID> <Correlation /> <Execution ProcessID="0" ThreadID="0" />

    <Channel>System</Channel> <Computer>markf-PC</Computer> <Security />

    </System>- <EventData>


    <Data Name="param1">0x0000007e (0xffffffffc0000005, 0xfffff8079de715b0, 0xffffbd01f0f28378, 0xffffbd01f0f27ba0)</Data> <Data Name="param2">C:\WINDOWS\MEMORY.DMP</Data>

    <Data Name="param3">5dc21059-9efc-4f17-bc27-cdbcbe8be3f0</Data>



    0x0000007e (0xffffffffc0000005, 0xfffff8079de715b0, 0xffffbd01f0f28378, 0xffffbd01f0f27ba0)
      My Computers

  2. Ztruker's Avatar
    Posts : 13,522
    Windows 10 Pro X64 20H4 19042.928
       #2

    Latest dump indicates a problem with nvlddmkm.sys.
    Code:
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    This is the driver for your NVIDIA GeForce GT 610 video card. You currently have version 369.09 dated 2016.07.31, the latest available is 375.95 dated 2016.11.18.

    I suggest completely uninstalling the Nvidia display drivers using Display Driver Uninstaller (DDU) from WagnardMobile (near bottom of page) then get the latest driver for you Nvidia card here: NVIDIA Driver Downloads

    Then do a custom install of only the NVidia graphics driver and the PhysX driver.

    See if that gets rid of the problem.
      My Computers


  3. Posts : 7
    windows 10
    Thread Starter
       #3

    Thanks that seemed to have fixed it no more reboots since.
    Ztruker said:
    Latest dump indicates a problem with nvlddmkm.sys.
    Code:
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    This is the driver for your NVIDIA GeForce GT 610 video card. You currently have version 369.09 dated 2016.07.31, the latest available is 375.95 dated 2016.11.18.

    I suggest completely uninstalling the Nvidia display drivers using Display Driver Uninstaller (DDU) from WagnardMobile (near bottom of page) then get the latest driver for you Nvidia card here: NVIDIA Driver Downloads

    Then do a custom install of only the NVidia graphics driver and the PhysX driver.

    See if that gets rid of the problem.
      My Computers

  4. Ztruker's Avatar
    Posts : 13,522
    Windows 10 Pro X64 20H4 19042.928
       #4

    Glad to hear it, thanks for letting me know.
      My Computers


  5. Posts : 7
    windows 10
    Thread Starter
       #5

    BSOD random started again after driver update


    Got a new bug check this morning after being stable for past five days not sure what is causing it now added new dump. Any help appreciated.
      My Computers


  6. Posts : 654
    windows 10 Pro
       #6

    The dumpfile this time is also mentioned
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+1a5fae )
    But with a other bugcheck DPC_WATCHDOG_VIOLATION (133)
    The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
    or above.
    In the stacktext there is a mentioning of:
    hal!HalpTimerClockIpiRoutine+0x15
    hal is the windows hardware abstraction layer, it is a interface for windows to talk to your hardware.
    The BIOS configures your hardware.
    the routine that was having a problem was a timer routine, most likely some hardware did not respond in a timely manner. This happens when you overclock, when your system is overheating , have bad BIOS settings
    .

    Are you overclocking your system?
    Check the temperature of your system? (dust!)
    Reset your BIOS to default
      My Computer

  7. Ztruker's Avatar
    Posts : 13,522
    Windows 10 Pro X64 20H4 19042.928
       #7

    Did you use DDU to remove all traces of the Nvidia driver then do a custom install of only the NVidia graphics driver and the PhysX driver as suggested? If not, try it again doing it as described, see if that helps.
      My Computers


  8. Posts : 7
    windows 10
    Thread Starter
       #8

    System is costco bought dell never overclocked by me, temperatures run around 90 to 100 F for all components using the open hardware monitor. I did a reset of bios to default (it is the latest dell has for this computer) and I did use ddu and only installed the nvidia graphics and phsyx driver, app list only those two nvidia as installed.

    I opened case and there was not much dust but I did notice the sound card was right up against the nvidia graphics card on the fan side. so I moved it to the other side so the fan has more space to vent. I will let it run over night and see if it has any more bsod.

    Ztruker said:
    Did you use DDU to remove all traces of the Nvidia driver then do a custom install of only the NVidia graphics driver and the PhysX driver as suggested? If not, try it again doing it as described, see if that helps.
      My Computers


  9. Posts : 7
    windows 10
    Thread Starter
       #9

    BSOD has started again


    Thought moving the sound care on other side of fan on graphics card may have solved issue and for last two weeks it had. But now get a new bsod today and every few hours. Added most recent debug files. Could it be a bad graphics card?
      My Computers

  10. Ztruker's Avatar
    Posts : 13,522
    Windows 10 Pro X64 20H4 19042.928
       #10

    Could be. last dump indicates a problem with the Nvidia card or driver again:

    Code:
    BugCheck 133, {1, 1e00, 0, 0}
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
      My Computers


 

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