1. Joined : Nov 2016
    Posts : 4
    windows 10
       2 Weeks Ago #1

    BSOD computer started two days ago with random bugcheck reboots


    I started getting random computer rebooted from a bugcheck on november 19. No new hardware has been recently added but when I checked the application updates there were a few that were updated on that date mail and calendar, and firefox 50.0. I ran all the hardware diagnostics and every thing passed with no error. Any ideas what may be causing the issue would be appreciated.
    <EventID Qualifiers="16384">1001</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task>

    <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2016-11-21T00:11:05.366214300Z" />

    <EventRecordID>4213</EventRecordID> <Correlation /> <Execution ProcessID="0" ThreadID="0" />

    <Channel>System</Channel> <Computer>markf-PC</Computer> <Security />

    </System>- <EventData>


    <Data Name="param1">0x0000007e (0xffffffffc0000005, 0xfffff8079de715b0, 0xffffbd01f0f28378, 0xffffbd01f0f27ba0)</Data> <Data Name="param2">C:\WINDOWS\MEMORY.DMP</Data>

    <Data Name="param3">5dc21059-9efc-4f17-bc27-cdbcbe8be3f0</Data>



    0x0000007e (0xffffffffc0000005, 0xfffff8079de715b0, 0xffffbd01f0f28378, 0xffffbd01f0f27ba0)
    BSOD computer started two days ago with random bugcheck reboots Attached Files
      My System SpecsSystem Spec


  2. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,072
    Windows 10 Pro X64 14393.105
       2 Weeks Ago #2

    Latest dump indicates a problem with nvlddmkm.sys.
    Code:
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    This is the driver for your NVIDIA GeForce GT 610 video card. You currently have version 369.09 dated 2016.07.31, the latest available is 375.95 dated 2016.11.18.

    I suggest completely uninstalling the Nvidia display drivers using Display Driver Uninstaller (DDU) from WagnardMobile (near bottom of page) then get the latest driver for you Nvidia card here: NVIDIA Driver Downloads

    Then do a custom install of only the NVidia graphics driver and the PhysX driver.

    See if that gets rid of the problem.
      My System SpecsSystem Spec


  3. Joined : Nov 2016
    Posts : 4
    windows 10
       2 Weeks Ago #3

    Thanks that seemed to have fixed it no more reboots since.
    Ztruker said: View Post
    Latest dump indicates a problem with nvlddmkm.sys.
    Code:
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    This is the driver for your NVIDIA GeForce GT 610 video card. You currently have version 369.09 dated 2016.07.31, the latest available is 375.95 dated 2016.11.18.

    I suggest completely uninstalling the Nvidia display drivers using Display Driver Uninstaller (DDU) from WagnardMobile (near bottom of page) then get the latest driver for you Nvidia card here: NVIDIA Driver Downloads

    Then do a custom install of only the NVidia graphics driver and the PhysX driver.

    See if that gets rid of the problem.
      My System SpecsSystem Spec


  4. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,072
    Windows 10 Pro X64 14393.105
       2 Weeks Ago #4

    Glad to hear it, thanks for letting me know.
      My System SpecsSystem Spec


  5. Joined : Nov 2016
    Posts : 4
    windows 10
       1 Week Ago #5

    BSOD random started again after driver update


    Got a new bug check this morning after being stable for past five days not sure what is causing it now added new dump. Any help appreciated.
    BSOD computer started two days ago with random bugcheck reboots Attached Files
      My System SpecsSystem Spec


  6. Joined : Jan 2016
    Posts : 372
    windows 10 Pro
       1 Week Ago #6

    The dumpfile this time is also mentioned
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+1a5fae )
    But with a other bugcheck DPC_WATCHDOG_VIOLATION (133)
    The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
    or above.
    In the stacktext there is a mentioning of:
    hal!HalpTimerClockIpiRoutine+0x15
    hal is the windows hardware abstraction layer, it is a interface for windows to talk to your hardware.
    The BIOS configures your hardware.
    the routine that was having a problem was a timer routine, most likely some hardware did not respond in a timely manner. This happens when you overclock, when your system is overheating , have bad BIOS settings
    .

    Are you overclocking your system?
    Check the temperature of your system? (dust!)
    Reset your BIOS to default
      My System SpecsSystem Spec


  7. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,072
    Windows 10 Pro X64 14393.105
       1 Week Ago #7

    Did you use DDU to remove all traces of the Nvidia driver then do a custom install of only the NVidia graphics driver and the PhysX driver as suggested? If not, try it again doing it as described, see if that helps.
      My System SpecsSystem Spec


  8. Joined : Nov 2016
    Posts : 4
    windows 10
       1 Week Ago #8

    System is costco bought dell never overclocked by me, temperatures run around 90 to 100 F for all components using the open hardware monitor. I did a reset of bios to default (it is the latest dell has for this computer) and I did use ddu and only installed the nvidia graphics and phsyx driver, app list only those two nvidia as installed.

    I opened case and there was not much dust but I did notice the sound card was right up against the nvidia graphics card on the fan side. so I moved it to the other side so the fan has more space to vent. I will let it run over night and see if it has any more bsod.

    Ztruker said: View Post
    Did you use DDU to remove all traces of the Nvidia driver then do a custom install of only the NVidia graphics driver and the PhysX driver as suggested? If not, try it again doing it as described, see if that helps.
      My System SpecsSystem Spec


 


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