Windows 10: Watching Stream, encountered error Critical_Process_Died

  1.    21 Nov 2016 #1

    Watching Stream, encountered error Critical_Process_Died


    So I was watching a stream on Twitch, when all of a sudden my computer bluescreened, obviously otherwise I would not be posting here, anyways encountered the error CRITICAL_PROCESS_DIED. I was just curious if it was just a one shot error thing, or if it could become a reoccurring error that needs correcting.

    Thanks for the help. ^_^
    Watching Stream, encountered error Critical_Process_Died Attached Files
      My ComputerSystem Spec


  2. Posts : 2,512
    64bit Win 10 Pro ver 1703 Build 15063.483
       21 Nov 2016 #2

    Hello and welcome to TenForums

    At this stage it is difficult to tell if this will reoccur, I would post back with another log file if it happens again and we can see if a common cause is evident.
      My ComputersSystem Spec


  3. Posts : 5,082
    Windows 10 Pro X64 15063.138
       21 Nov 2016 #3

    There was another BSOD earlier.
    Code:
    Event[9242]:
      Log Name: System
      Source: Microsoft-Windows-WER-SystemErrorReporting
      Date: 2016-11-21T01:48:58.254
      Event ID: 1001
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: TwiSpark
      Description: 
    The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000ef (0xffffe400d6129700, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 2a08c956-ba25-4727-8658-1696080b7af4.
    See if C:\WINDOWS\MEMORY.DMP is there and if yes, zip it and upload to a file sharing site like OneDrive then post a link to it here. It's the same Bugcheck EF the minidump indicates so might be useful.
      My ComputersSystem Spec

  4.    21 Nov 2016 #4

    Ztruker said: View Post
    There was another BSOD earlier.
    Code:
    Event[9242]:
      Log Name: System
      Source: Microsoft-Windows-WER-SystemErrorReporting
      Date: 2016-11-21T01:48:58.254
      Event ID: 1001
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: TwiSpark
      Description: 
    The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000ef (0xffffe400d6129700, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 2a08c956-ba25-4727-8658-1696080b7af4.
    See if C:\WINDOWS\MEMORY.DMP is there and if yes, zip it and upload to a file sharing site like OneDrive then post a link to it here. It's the same Bugcheck EF the minidump indicates so might be useful.
    Attempting to do this (Putting it into a ZIP Folder) gives me the error "File not found, or no read permissions." I am logged in as admin, as I am the only one who uses this computer. I copied and pasted the file onto my desktop, and it seemed to work, so hopefully it does?

    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    Thanks again. ^_^
      My ComputerSystem Spec


  5. Posts : 5,082
    Windows 10 Pro X64 15063.138
       21 Nov 2016 #5

    The full memory dump indicates a problem with igdkmd64.sys.
    Code:
    ffff8880`5160e9e8  fffff805`0d1631e8*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
     igdkmd64+0xc31e8
    That belongs to your Intel(R) HD Graphics 4000 onboard video chip/driver. The version you have is 10.18.10.4358 dated 12/20/2015.
    There is a newer version on the Toshiba web site: Satellite C55-A5245 Support | Toshiba
    Date: 2016-09-21 Version: 10.18.10.4252.

    Give t6hat a try and see if it helps.
      My ComputersSystem Spec

  6.    22 Nov 2016 #6

    I updated the driver, hopefully I do not receive another BSoD, thanks for the help. ^_^
      My ComputerSystem Spec


 

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