1. Joined : Mar 2016
    Posts : 21
    Windows 10 Education Preview Version 1607 64-bit
       3 Weeks Ago #1

    BSODs for MBAMSwissArmy During Normal Usage (MBAM Is Not Scanning)


    Hello,
    This is the third time I've posted for assistance for BSOD's, so sorry to keep bothering you, but luckily I seem to be getting less and less BSOD's each time! I keep getting this one for MBAMSwissArmy.sys however, so as always, I've uploaded the DM collector log file. And as always, I've got no idea what the cause is as MBAM is almost always not running when the BSOD occurs (I don't think it's related, just by chance.) From what I've read as well, it's usually not even MBAM that's the cause, but I still don't really know what's causing these. I think this is the only type of BSOD I've ever gotten in the past 2 months or so though, which is hopefully an improvement.

    In fact, I just got another one as I was writing this... And I started writing this because of one, so they seem to be getting more frequent. Either way, thanks for all of your help in the past! I hope we can get this resolved once and for all.. Here's the logs: DM Log File.zip

    Have a great day!
      My System SpecsSystem Spec


  2. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,072
    Windows 10 Pro X64 14393.105
       3 Weeks Ago #2

    I see 3 MBAM processes running:

    Code:
    mbamservice.exe                 "C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe"  
    mbamscheduler.exe               "C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe"
    mbam.exe                        "C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe" /starttray
    What version do you have? The current one is 2.2.1.1043 for both the free and premium versions. What happens if you uninstall MBAM? Then you can try installing the latest from Malwarebytes | Free Anti-Malware & Malware Removal.
      My System SpecsSystem Spec


  3. Joined : Mar 2016
    Posts : 21
    Windows 10 Education Preview Version 1607 64-bit
       3 Weeks Ago #3

    Ztruker said: View Post
    I see 3 MBAM processes running:

    Code:
    mbamservice.exe                 "C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe"  
    mbamscheduler.exe               "C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe"
    mbam.exe                        "C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe" /starttray
    What version do you have? The current one is 2.2.1.1043 for both the free and premium versions. What happens if you uninstall MBAM? Then you can try installing the latest from Malwarebytes | Free Anti-Malware & Malware Removal.
    Yes, I'm running the latest version, 2.2.1.1043. Should I still try a reinstall?
      My System SpecsSystem Spec


  4. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,072
    Windows 10 Pro X64 14393.105
       3 Weeks Ago #4

    First just uninstall it and see if the problem goes away. If yes try reinstall but if it fails again then leave it uninstalled. Maybe post in the MBAM forum: General Malwarebytes' Anti-Malware Forum - Malwarebytes Forum
      My System SpecsSystem Spec


  5. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,072
    Windows 10 Pro X64 14393.105
       3 Weeks Ago #5

    See you are running one of the Insider Preview builds, 14931.1002 from October. You could try the latest update available, 14971: Windows 10 News - Windows 10 Forums from the Fast Ring.

    Also see the MBAMSwissArmy.sys error.
    Code:
    BugCheck 50, {ffff9985b37ff000, 0, fffff80bba63ce90, 0}
    
    *** WARNING: Unable to verify timestamp for MBAMSwissArmy.sys
    *** ERROR: Module load completed but symbols could not be loaded for MBAMSwissArmy.sys
    
    Could not read faulting driver name
    Probably caused by : MBAMSwissArmy.sys ( MBAMSwissArmy+ce90 )
    Definitely need to uninstall MBAM.
      My System SpecsSystem Spec


  6. Joined : Mar 2016
    Posts : 21
    Windows 10 Education Preview Version 1607 64-bit
       3 Weeks Ago #6

    Ztruker said: View Post
    See you are running one of the Insider Preview builds, 14931.1002 from October. You could try the latest update available, 14971: Windows 10 News - Windows 10 Forums from the Fast Ring.

    Also see the MBAMSwissArmy.sys error.
    Code:
    BugCheck 50, {ffff9985b37ff000, 0, fffff80bba63ce90, 0}
    
    *** WARNING: Unable to verify timestamp for MBAMSwissArmy.sys
    *** ERROR: Module load completed but symbols could not be loaded for MBAMSwissArmy.sys
    
    Could not read faulting driver name
    Probably caused by : MBAMSwissArmy.sys ( MBAMSwissArmy+ce90 )
    Definitely need to uninstall MBAM.
    Okay, I'll try contacting their support and asking on the forums. I have uninstalled it and will run their cleaning software a couple times.
      My System SpecsSystem Spec


  7. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,072
    Windows 10 Pro X64 14393.105
       3 Weeks Ago #7

    If you are using the free version there is no support other than the forum. Premium (what I have) has e-mail, chat and live support.

    Let me know how it goes with MBAM uninstalled.
      My System SpecsSystem Spec


  8. Joined : Mar 2016
    Posts : 21
    Windows 10 Education Preview Version 1607 64-bit
       3 Weeks Ago #8

    Yup I have the premium version as well. I started out with the free version for a year and really liked it so I decided to get premium. If anyone else happens to read this, it's definitely worth the money and their support team has been great and very quick to respond, plus MalwareBytes has a lot of nice features that are very helpful and have saved me from the trouble of removing a virus many times in the past.
      My System SpecsSystem Spec


  9. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,072
    Windows 10 Pro X64 14393.105
       3 Weeks Ago #9

    I use MBAM Premium, MBAE (anti-exploit) and MBAR (anti-ransom).
      My System SpecsSystem Spec


 


Similar Threads
Thread Forum
100% Disk Usage on Normal Use (Please Help :D)
New User just joined but imagine im going to fit in around here, anyways to my problem. i bought this computer off craigslist for around $200 for the tower and another PSU. after thoroughly cleaning the inside (no touching thermal paste or...
Drivers and Hardware
80% Memory usage after power on but normal 20% on reboot
I turn my desktop off every night before heading to bed. The next day, either in the morning or after work in the evening when I power it back on my memory usage stays spiked and 80% and continues to climb until everything locks up. It almost...
Performance & Maintenance
Solved what is normal swap usage?
I have 8 gb ram my rainmeter system monitor says cpu 5% ram 33% swap 34% is that swap normal? I don't have any heavy applications open, and haven't done hardly anything on the computer since restarting.
Performance & Maintenance
Solved Updated to newest version of Mbam but ....
Still getting the below message on my user account even with Mbam rules downloaded and applied. Doesn't happen on Admin account , i guess i have to download Mbam rules for the "user account" as well . I uninstalled correctly and restarted as...
AntiVirus, Firewalls and System Security
Solved Frequent BSODs + Abnormal memory usage
My computer has been acting weird for the past 2 months. I think it started after I installed a driver for an xbox one controller, but I am not sure if I am remembering correctly. Anyway, when I use my computer for prolonged periods of time, the...
BSOD Crashes and Debugging
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:07.
Find Us
Twitter Facebook Google+



Windows 10 Forums