BSOD playing games


  1. Posts : 8
    Windows 10 Pro
       #1

    BSOD playing games


    Hello, i started having frequent Blue screens of death playing video games. I do not know what is causing this. Could someone please help?

    Attachment 110126

    Attachment 110433

    Here is the msinfo report that had to be manually dont due to the exe not working at that part for some reason:
    Attachment 110522
    Last edited by Matty45; 18 Nov 2016 at 12:13.
      My Computer


  2. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #2

    Hello Matty45 :)

    For some reason the zip file you have provided does not include all of the files. Can you please try again to create a new zip file and we can then look at any new BSOD events as well.
      My Computers


  3. Posts : 8
    Windows 10 Pro
    Thread Starter
       #3

    philc43 said:
    Hello Matty45 :)

    For some reason the zip file you have provided does not include all of the files. Can you please try again to create a new zip file and we can then look at any new BSOD events as well.
    Alright, im running it again now.

    Seems to be stuck at generating the msinfo report. Is that normal or should i just close it and run it again?
      My Computer


  4. Posts : 8
    Windows 10 Pro
    Thread Starter
       #4

    Thats me made the new zip. However two errors appeared when running the exe.

    Attachment 110434

    The other one was about something to do with the zip compression but it only appeared for a split second before i could read it.
      My Computer


  5. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #5

    It does seem as if the msinfo report is the one causing the problem - the new zip file is still incomplete. It can take a while to generate so be patient and leave it running so that it can collect all the information.
      My Computers


  6. Posts : 8
    Windows 10 Pro
    Thread Starter
       #6

    It seems that the first error happens every time it is in the middle of generating the msinfo report. Idk how to fix that
      My Computer


  7. Posts : 8
    Windows 10 Pro 64bit
       #7

    May I recommend generating the msinfo report separately? You can do this by right-clicking on the Windows icon at bottom right, selecting run, and then entering msinfo32 and hitting enter. Once that pops up, select file at top left, then export, then enter a name save to your desktop. Then, attach that file here.
      My Computer


  8. Posts : 8
    Windows 10 Pro
    Thread Starter
       #8

    Alright i have done that and have uploaded the file.
      My Computer


  9. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #9

    Two errors indicated in the latest dumps:

    Code:
    ffffcc81`dd8a5a98  fffff806`a4c6e94c*** WARNING: Unable to verify timestamp for hiber_iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for hiber_iaStorA.sys
     hiber_iaStorA+0x1e94c
    Code:
    ffffcc81`dd8a6318  fffff806`a4c41c47*** WARNING: Unable to verify timestamp for hiber_storport.sys
    *** ERROR: Module load completed but symbols could not be loaded for hiber_storport.sys
     hiber_storport+0x1c47
    I believe these are related to Intel RAID controller. Try the two newer versions on the ASUS Z97-P web site:

    Attachment 110842
      My Computers


 

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