Windows 10: Infrequent BSOD While web browsing and running game in backgroud.

  1.    13 Nov 2016 #1

    Infrequent BSOD While web browsing and running game in backgroud.

    Hello, after replacing a broken hard drive and upgrading to Windows 10 I have had 3 BSOD in the past 13 days, 2 of the three times I have been away from my desk when they occurred.

    What I Was Doing on Most Recent Crash
    - Running Discord (a voice chat application)
    - Playing a steam game (TF2, I run a community for this game and was talking to one of my admins while alt-tabbed so it was mainly running in the background)
    - Browsing about 5 tabs on FireFox

    I also run a few monitoring programs
    -HWinfo64 plugged into rainmeter

    the other two time I was away from my desk and only came back to the welcome screen. I know I didnt have any updates in line so I checked the minidump folder to see if I had a blue screen and found the DMP file.

    The computer underwent a diagnostic when I took the system in to get the hard drive replaced (it was still under manufacturer warranty through powerspec, a micro center brand) and was told the only issue was the hard drive. Although im not sure they truly ran a full diagnostic.

    The system is mainly used to run games and chat with friends online. I have rendered a few videos here and there but nothing too taxing on the computer.

    If it matters at all when i replaced my HDD I installed an SSD and now keep my OS loaded on that, saving the HDD for bulk storage.

    Zip file is attached, any help or insight will be greatly appreciated.

    Edit 3 (New BSOD)

    while messing around with some settings I believe I forced a crash. this occurred right after I clicked to run system maintenance. Just To be clear the PC BSOD occurred right after clicking the start maintenance in the screenshot
    added the updated collection zip, i believe the error said system service exception

    I was going to post this as a reply to this thread but I see early bumping is against the rules and didnt want my addition of info to be mistaken as that.

    The second log collection is named OWNER instead of Chris

    edit1: grammar
    edit2: added info on what was running on crash
    edit3: added everything after edit 3 line
    Last edited by LiftedPls; 13 Nov 2016 at 21:34.
      My ComputerSystem Spec

  2. Posts : 13,315
    Windows 10 Pro
       16 Nov 2016 #2

    Hi LiftedPls,

    Welcome to the 10forums and apologies for the delay.

    Are you still in need of help?
      My ComputersSystem Spec

  3.    16 Nov 2016 #3

    Yes some help would be great. I do have some updates to add but am at work at the moment. Although if you could take a peak at my dmp files that would help a ton. I'll be at lunch soon and can type more
      My ComputerSystem Spec

  4. Posts : 13,315
    Windows 10 Pro
       16 Nov 2016 #4

    Please check ASRock for BIOS updates.
      My ComputersSystem Spec

  5.    16 Nov 2016 #5

    BIOS was flashed to the latest version (7.10) . almost used the .exe to install the update then remembered that my OS is unstable and how stupid that could be.
      My ComputerSystem Spec

  6. Posts : 13,315
    Windows 10 Pro
       18 Nov 2016 #6

    Report back if any BSOD occurs.
      My ComputersSystem Spec

  7.    25 Nov 2016 #7

    just had first BSOD since update of BIOS. logs attached. was playing minecraft while on discord
      My ComputerSystem Spec

  • Posts : 13,315
    Windows 10 Pro
       25 Nov 2016 #8

    Infrequent BSOD While web browsing and running game in backgroud. Diagnostic Test Infrequent BSOD While web browsing and running game in backgroud.

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note

    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Make a photo of the result and post it.

    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My ComputersSystem Spec

  •    25 Nov 2016 #9

    With 16gb of ram i know this will not be a short test. will run overnight tonight while i try to get finish up some work on my system during the day. thanks again axe0
      My ComputerSystem Spec

  • Posts : 13,315
    Windows 10 Pro
       25 Nov 2016 #10

    With 16gb of ram i know this will not be a short test.
    That is correct, it usually takes about 1-2 days with 16GB.
      My ComputersSystem Spec


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