Windows 10: BSOD KMODE Exception Not Handled Netio.Sys

  1.    13 Nov 2016 #1

    BSOD KMODE Exception Not Handled Netio.Sys

    Hello, and thanks very much for providing this service.

    I've been getting intermittent Netio.sys BSODs, typically while browsing using Chrome, or doing nothing. I was having a bunch of them in September, but they seemed to go away for a time. Now I'm having them again, and would really appreciate direction/help.

      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,638
    Windows 10 Pro
       16 Nov 2016 #2

    Hi LoftyNotions,

    Welcome to the 10forums and apologies for the delay.

    Are you still in need of help?
      My ComputersSystem Spec

  3.    16 Nov 2016 #3

    Hi axe0,
    Yes please. Whenever it's convenient for you.

    I appreciate your help.

      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,638
    Windows 10 Pro
       16 Nov 2016 #4

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    Please uninstall AVG and use Windows Defender as alternative while troubleshooting.
    Uninstall Solved Anti Virus (AV) stand alone removal tools - Windows 10 Forums
      My ComputersSystem Spec

  5.    16 Nov 2016 #5

    Hi axe0,

    I wasn't sure if there were specific programs you wanted disabled in startup, but I disabled the following:
    Adobe Updater
    Java Update Scheduler
    Malwarebytes anti-exploit
    Sentry for PDF

    An attempt at removing AVG via programs and features seemed to hang my computer. After 20 minutes of nothing, I rebooted and used the AVG remover tool, which seems to have worked fine.

    Windows Defender is running.

    I still have Malwarebytes Anti-Malware running. Is that OK?

    SFC /scannow shows Windows resource protection did not find any integrity violations.

    Are there any further steps I need to take at this time?

    Thanks for your help,

      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,638
    Windows 10 Pro
       18 Nov 2016 #6

    I think it is best remove Malwarebytes too, temporary.

    No further steps, until proven that the removal of the security program(s) help or don't help resolve the problem.
    If it helps, then try to reinstall the programs again, a reinstallation could sometimes help.
      My ComputersSystem Spec

  7.    18 Nov 2016 #7

    Thanks axe0. I'll be AFK on a trip next week, but when I get back, after a reasonable length of time, I'll check back in here with an update.

    Thanks again for your help,


    PS- Removing AVG also corrected an Acronis True Image problem I was having.
      My ComputerSystem Spec


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