BSOD installing with Blizzard Launcher


  1. Posts : 4
    win10
       #1

    BSOD installing with Blizzard Launcher


    I am getting the BSOD after trying to install Diablo 3 and Heroes of the Storm. I have World of Warcraft installed just fine, from the same launcher. I attached an picture of the BSOD I received trying to install Diablo 3. Any help would be appreciated.
    Last edited by johnsweeney; 06 Nov 2016 at 23:41.
      My Computer


  2. Posts : 226
    Many
       #2

    Need the dump files to troubleshoot.
      My Computer


  3. Posts : 4
    win10
    Thread Starter
       #3

    isn't that the Zip file I uploaded? I am not the most computer savvy.
      My Computer


  4. Posts : 226
    Many
       #4

    There's nothing in it.
      My Computer


  5. Posts : 4
    win10
    Thread Starter
       #5

    OK, I think I did it right this time.
      My Computer


  6. Posts : 226
    Many
       #6

    Looks like your webroot URL filter driver is causing memory corruption. You can disable the web shield in settings to stop it and test.
      My Computer


  7. Posts : 4
    win10
    Thread Starter
       #7

    Well it has not crashed yet. Would reinstalling the webroot fix it long term? Or should I find new virus protection software?
      My Computer


  8. Posts : 226
    Many
       #8

    I'd report it to Webroot, you can try a re-install but if it's the same version driver it may just start BSODing again.
      My Computer


 

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