What is causing my pc to crash


  1. Posts : 35
    Windows 10
       #1

    What is causing my pc to crash

      My Computer


  2. Posts : 226
    Many
       #2

    Looks like your CPU is throwing a cache error in L2 cache. This could be due to a voltage problem. How old is your power supply, and what wattage do you have in there currently as well as GPU?

    WHEA record
    !errrec ffffe10bc6d18028
    ===============================================================================
    Common Platform Error Record @ ffffe10bc6d18028
    -------------------------------------------------------------------------------
    Record Id : 01d237baa33170ae
    Severity : Fatal (1)
    Length : 928
    Creator : Microsoft
    Notify Type : Machine Check Exception
    Timestamp : 11/6/2016 23:50:45 (UTC)
    Flags : 0x00000000


    ===============================================================================
    Section 0 : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor @ ffffe10bc6d180a8
    Section @ ffffe10bc6d18180
    Offset : 344
    Length : 192
    Flags : 0x00000001 Primary
    Severity : Fatal


    Proc. Type : x86/x64
    Instr. Set : x64
    Error Type : Cache error
    Operation : Generic
    Flags : 0x00
    Level : 2
    CPU Version : 0x00000000000306c3
    Processor ID : 0x0000000000000000


    ===============================================================================
    Section 1 : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor @ ffffe10bc6d180f0
    Section @ ffffe10bc6d18240
    Offset : 536
    Length : 128
    Flags : 0x00000000
    Severity : Fatal


    Local APIC Id : 0x0000000000000000
    CPU Id : c3 06 03 00 00 08 10 00 - bf fb fa 7f ff fb eb bf
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00


    Proc. Info 0 @ ffffe10bc6d18240


    ===============================================================================
    Section 2 : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor @ ffffe10bc6d18138
    Section @ ffffe10bc6d182c0
    Offset : 664
    Length : 264
    Flags : 0x00000000
    Severity : Fatal


    Error : GCACHEL2_ERR_ERR (Proc 0 Bank 5)
    Status : 0xbe0000000100110a
    Address : 0x0000000043f9c1c0
    Misc. : 0x000001d082000086
      My Computer


  3. Posts : 35
    Windows 10
    Thread Starter
       #3

    I have a i7-4790k cooled by a h80i and my gpu is a GTX 1060 3gb OC edition and my PSU is a evga 650 g1. I have had this psu for about 3-4 months.
    Neemobeer said:
    Looks like your CPU is throwing a cache error in L2 cache. This could be due to a voltage problem. How old is your power supply, and what wattage do you have in there currently as well as GPU?

    WHEA record
    !errrec ffffe10bc6d18028
    ===============================================================================
    Common Platform Error Record @ ffffe10bc6d18028
    -------------------------------------------------------------------------------
    Record Id : 01d237baa33170ae
    Severity : Fatal (1)
    Length : 928
    Creator : Microsoft
    Notify Type : Machine Check Exception
    Timestamp : 11/6/2016 23:50:45 (UTC)
    Flags : 0x00000000


    ===============================================================================
    Section 0 : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor @ ffffe10bc6d180a8
    Section @ ffffe10bc6d18180
    Offset : 344
    Length : 192
    Flags : 0x00000001 Primary
    Severity : Fatal


    Proc. Type : x86/x64
    Instr. Set : x64
    Error Type : Cache error
    Operation : Generic
    Flags : 0x00
    Level : 2
    CPU Version : 0x00000000000306c3
    Processor ID : 0x0000000000000000


    ===============================================================================
    Section 1 : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor @ ffffe10bc6d180f0
    Section @ ffffe10bc6d18240
    Offset : 536
    Length : 128
    Flags : 0x00000000
    Severity : Fatal


    Local APIC Id : 0x0000000000000000
    CPU Id : c3 06 03 00 00 08 10 00 - bf fb fa 7f ff fb eb bf
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00


    Proc. Info 0 @ ffffe10bc6d18240


    ===============================================================================
    Section 2 : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor @ ffffe10bc6d18138
    Section @ ffffe10bc6d182c0
    Offset : 664
    Length : 264
    Flags : 0x00000000
    Severity : Fatal


    Error : GCACHEL2_ERR_ERR (Proc 0 Bank 5)
    Status : 0xbe0000000100110a
    Address : 0x0000000043f9c1c0
    Misc. : 0x000001d082000086
      My Computer


  4. Posts : 226
    Many
       #4

    well you're probably not over drawing on the psu, i would look for a tool to monitor and log cpu voltage compare that against intels spec page. If it's not within tolerance that can cause this bsod
      My Computer


  5. Posts : 14,901
    Windows 10 Pro
       #5

    Neemobeer said:
    Looks like your CPU is throwing a cache error in L2 cache. This could be due to a voltage problem. How old is your power supply, and what wattage do you have in there currently as well as GPU?

    Code:
    WHEA record
    !errrec ffffe10bc6d18028
    ===============================================================================
    Common Platform Error Record @ ffffe10bc6d18028
    -------------------------------------------------------------------------------
    Record Id     : 01d237baa33170ae
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 11/6/2016 23:50:45 (UTC)
    Flags         : 0x00000000
    
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe10bc6d180a8
    Section       @ ffffe10bc6d18180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 2
    CPU Version   : 0x00000000000306c3
    Processor ID  : 0x0000000000000000
    
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe10bc6d180f0
    Section       @ ffffe10bc6d18240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Local APIC Id : 0x0000000000000000
    CPU Id        : c3 06 03 00 00 08 10 00 - bf fb fa 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    
    Proc. Info 0  @ ffffe10bc6d18240
    
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe10bc6d18138
    Section       @ ffffe10bc6d182c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Error         : GCACHEL2_ERR_ERR (Proc 0 Bank 5)
      Status      : 0xbe0000000100110a
      Address     : 0x0000000043f9c1c0
      Misc.       : 0x000001d082000086
    As I interpret it, this is incorrect. The CPU reports the error and only reports on what core the error happened, there are multiple 0x124 dumps required to properly say what the problem may be.
    If I interpret this wrong, please let me know.
    @antmann157, please remove Norton/Symantec and use Windows Defender as temporary replacement while troubleshooting.
      My Computers


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 10:16.
Find Us




Windows 10 Forums