Windows 10: BSOD Bad_System_Config_Info randomly at startup Solved

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  1. Posts : 12
    Windows 10 Home
       06 Nov 2016 #1

    BSOD Bad_System_Config_Info randomly at startup

    Hi, recently I had some troubles, which was caused by faulty RAM module. I reinstalled the system before I realized that the RAM is bad. I purchased a different RAM and my computer worked better, but still there were some issues, like Runtime Broker process draining the CPU. I did "in-place upgrade", and since then it seemed to be all right. But after several days this BSOD "Bad_System_Config_Info" at startup begun to appear. After restart the system loads normally and I don't see any problems while working on it. I run sfc /scannow, which doesn't find any corrupted files.
    Before the reinstall I used to have some problems with my TV card Aver Hybrid Speedy. I know that it's quite old piece of hardware. It used to work fine, but after several months in my new PC with Windows 10 the driver was sometimes not loaded properly, or something, because I wasn't able to run TV application and the card was grayed out in the Device Manager. After the reinstall it was OK again, so I thought that the previous problems was also caused by faulty RAM. But today it happened again. I'm not sure if it can be somewhat linked to that BSOD at startup.
      My ComputerSystem Spec

  2. Posts : 13,316
    Windows 10 Pro
       10 Nov 2016 #2

    Hi pv79,

    My apologies for the delay.

    Please upload a kernel dump, located in C:\Windows\Memory.dmp, to a 3rd party uploader (onedrive, google drive, dropbox) and post a share link in your next reply.
      My ComputersSystem Spec

  3. Posts : 12
    Windows 10 Home
    Thread Starter
       10 Nov 2016 #3

    Hi, thank you for reply. Here is the dump file. I had to pack it to zip, because it was more than 15GB large.!AtyCl90pIPE8jPp_cUx9ciMKGdRsLg
      My ComputerSystem Spec

  4. Posts : 13,316
    Windows 10 Pro
       11 Nov 2016 #4

    BSOD Bad_System_Config_Info randomly at startup Diagnostics Test BSOD Bad_System_Config_Info randomly at startup

    Note   Note
    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.

    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums
      My ComputersSystem Spec

  5. Posts : 12
    Windows 10 Home
    Thread Starter
       11 Nov 2016 #5

    I did the tests on my system drive, which is SSD, so I skipped the SeaTools. Am I supposed to run the tests on my other discs too? Here is the link for results:!AtyCl90pIPE8jP4pC7JLdJOftIlUvg
      My ComputerSystem Spec

  6. Posts : 13,316
    Windows 10 Pro
       11 Nov 2016 #6

    Best is to run the tests on all connected partitions/drives.
      My ComputersSystem Spec

  7. Posts : 12
    Windows 10 Home
    Thread Starter
       14 Nov 2016 #7

    I finally finished the tests of the other discs. Here are the results:!AtyCl90pIPE8jP4pC7JLdJOftIlUvg (there is separate folder for each disk).
    I was still unable to run SeaTools DOS, because my motherboard seems not to support IDE/SATA mode. All I can see is just AHCI and RAID mode.
      My ComputerSystem Spec

  • Posts : 13,316
    Windows 10 Pro
       15 Nov 2016 #8

    In that case run SeaTools in Windows
      My ComputersSystem Spec

  • Posts : 12
    Windows 10 Home
    Thread Starter
       17 Nov 2016 #9

    I performed the "long generic test" at all HDD's, and all discs passed.
      My ComputerSystem Spec

  • Posts : 13,316
    Windows 10 Pro
       18 Nov 2016 #10

    Has the BSOD occured since chkdsk?
      My ComputersSystem Spec

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