Windows 10: Random BSODs caused by cm11264.sys. Solved

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  1. Posts : 10
    Windows 10 Home 10.0.14393 Build 14393
    Thread Starter
       14 Nov 2016 #11

    sorry for such a long delay, I havent witnessed a crash until 5 minutes agoAttachment 110137 Same crash, same driver.
      My ComputerSystem Spec

  2. Posts : 13,346
    Windows 10 Pro
       16 Nov 2016 #12

    Hi sparten576,

    Unfortunately I'm unable to analyze the last dump due to some issues that are out of my control. I need to wait for Microsoft to handle the problem, until then I have to assume that what is displayed (the same driver) is being blamed.
      My ComputersSystem Spec

  3. Posts : 10
    Windows 10 Home 10.0.14393 Build 14393
    Thread Starter
       15 Jan 2017 #13

    Hi, i recently updated my windows to build 14986 which helped narrow down the issues that im facing. Im now getting different driver failures. Mainly USBXHCI.SYS. I think something is wrong with my USB ports somehow.
      My ComputerSystem Spec

  4. Posts : 13,346
    Windows 10 Pro
       15 Jan 2017 #14

    I doubt it since you're now using a Windows Insider build. The build you're using is a build that has many issues and is only meant for those who understand the risk and don't mind reformatting the HDD to reinstall again when required.

    Your drivers are more than likely not optimized for a beta version of Windows which is why you're getting different driver failures.

    What troubleshooting steps have you tried since the last post?
      My ComputersSystem Spec

  5. Posts : 10
    Windows 10 Home 10.0.14393 Build 14393
    Thread Starter
       15 Jan 2017 #15

    I've bought (and returned) a different USB headset from the same company and it didn't crash my computer. I connected the headset i currently have to another computer and it didn't crash after a week. I've updated my bios, rolled back drivers, and tried older drivers for the headset as well as contacting the person who designed the software. He thinks its a hardware issue. But it doesn't make sense because the headset works fine with my laptop, and the new headset works in the same port(s) as the old headset. The reason i installed the insider build is because it replaces the audio driver of the headset with a driver fully compatible with windows.

    The USB Audio 2 Class Driver and You: Previous builds flighted to Windows Insiders have contained a Microsoft class driver for devices that support the USB Audio 2.0 standard. However, if you had a third-party driver which was specifically written for your device, Windows would use that instead. In order to get more miles on the class driver, we are temporarily changing things as of 14986 to prefer the class driver over third-party drivers – this is so we can flush out device compatibility issues and other bugs in our driver.
    When you have a chance, please go through all your regular listening scenarios and see how they sound (we’ll be adding a Quest about this too!). If everything works fine for you, awesome! If you do run into a problem where our class driver does not work with your device, please let us know by filing a problem report, and then manually switching to your specific third-party driver
    Some things that we are already aware of:

    1. Our class driver does not support ASIO
    2. Our class driver does not work in WASAPI exclusive mode in certain applications

    For the most recent information on USB Audio in Microsoft Windows, see Installing the Microsoft class driver(s) for USB Audio devices – Matthew van Eerde's web log.

    I also discovered that the chance of crashing increases when streaming some sort of video. i.g. Netflix, youtube. It doesn't crash very often now during idle times, and , as before, never during full-screen games i.g. Overwatch, World of Tanks, Counterstrike, witcher 3, quake, terraria, doom etc.
      My ComputerSystem Spec

  6. Posts : 10
    Windows 10 Home 10.0.14393 Build 14393
    Thread Starter
       11 Feb 2017 #16

    Motherboard was the issue.

    I replaced the motherboard and my boot drive and all my issues have gone away.
      My ComputerSystem Spec

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