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bsod after au updates
hi i cannot send dm_log-collector because of windows error [invalid file]. since the au updates this computer has been a problem. i would like you to see this file. is there another way? thank you
pothound
hi i cannot send dm_log-collector because of windows error [invalid file]. since the au updates this computer has been a problem. i would like you to see this file. is there another way? thank you
pothound
Hi pothound,
Welcome to the 10forums and apologies for the delay.
Are you still in need of help?
Please try to run following command in an admin command prompt
It creates files on your desktop, zip these files and upload the zip.Code:wmic /output:"%USERPROFILE%\Desktop\hotfix.txt" qfe list full /format:table© %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.tmp"&findstr /v "Owner." "%USERPROFILE%\Desktop\systeminfo.tmp" > "%USERPROFILE%\Desktop\systeminfo.txt"&del "%USERPROFILE%\Desktop\systeminfo.tmp"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt"&msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"® export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"® export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&licensingdiag.exe -report "%userprofile%\Desktop\Genuine.txt" -log "%userprofile%\Desktop\repfiles.cab"&del "%userprofile%\Desktop\repfiles.cab" /Q&net start > "%USERPROFILE%\Desktop\services.txt"&sc query type= driver state= all > "%USERPROFILE%\Desktop\driver_status.txt"&sc query type= service state= inactive > "%USERPROFILE%\Desktop\inactive_services_status.txt"&sc query type= service state= all > "%USERPROFILE%\Desktop\all_services_status.txt"&REM wmic service list full /format:htable >%USERPROFILE%\Desktop\service.html&REM wmic /output:%USERPROFILE%\Desktop\nics.html nicconfig list /format:hform
The following files are created:
- hosts.txt,
- *.dmp,
- hotfix.txt,
- systeminfo.txt,
- drivers.txt,
- msinfo32.nfo,
- eventlog.txt,
- uninstall.txt,
- installed.txt,
- genuine.txt,
- services.txt,
- driver_status.txt,
- inactive_services_status.txt,
- all_services_status.txt,
here are a few files. eventlog is too large. thank you pothound
i am still working on the other files. pothound