Windows 10: BSOD on windows start up

  1.    01 Nov 2016 #1

    BSOD on windows start up


    When I turn my computer on it will come up with a BSOD (usually driver related) then the computer restarts and windows starts up fine. However I then have other problems with windows it's self. The computer won't connect to a network, the homegroup doesn't work and I can't print over the network, also the windows update service and various other windows online services don't work.

    I have tried updating all drivers and the BIOS. Also I have tried SFC and DISM but these have made no difference.

    I would appreciate any help

    Attachment 108510
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 6,214
    Windows 10 Pro X64 17134.191
       02 Nov 2016 #2

    Looks like a corrupted hiberfile.sys:

    The power policy manager experienced a fatal error.
    Arg1: 000000000000010e, The disk subsystem returned corrupt data while reading from the 
    	hibernation file.
    Arg2: 000000000000000a
    Arg3: 000000000000afac, Incorrect checksum
    Arg4: 0000000000001b64, Previous disk read's checksum
    Boot from a Windows 10 install disk or USB or get Kyhi's WindowsPE ISO and create a DVD or USB to boot.

    It should be C:\hiberfile.sys and will be a hidden, system file so you will need to use the attrib command to turn those attributes off. The you should be able to delete the file. Hopefully that will resolve the BSOD at boot.

    From a Command Prompt after booting the install or WindowsPE disk or USB:

    attrib -s -h -r c:\hiberfile.sys
    del c:\hiberfile.sys

    Exit and reboot and see if it comes up okay.
      My ComputersSystem Spec

  3.    03 Nov 2016 #3

    Thank you for a response
    I don't know if it has worked as it only has a BSOD when I start up the computer for the first time that day but I will tell you if it has fixed the problem tomorrow.
    However edge, various Microsoft services (including the automatic updates) don't work and my computer wont connect to a network so I can't connect to a homegroup or print over the network. A fix for this would be appreciated.
      My ComputerSystem Spec

  4. Ztruker's Avatar
    Posts : 6,214
    Windows 10 Pro X64 17134.191
       03 Nov 2016 #4

    For non-BSOD problems you would do better to post in the General Support | Windows 10 Forums

    More people hang out there.
      My ComputersSystem Spec

  5.    04 Nov 2016 #5

    Thanks for the help the fix seems to have fixed it
      My ComputerSystem Spec

  6. Ztruker's Avatar
    Posts : 6,214
    Windows 10 Pro X64 17134.191
       05 Nov 2016 #6

    Good, glad to hear I could help.
      My ComputersSystem Spec


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