Windows 10: BSOD randomly occurs while doing normal tasks

  1.    31 Oct 2016 #1

    BSOD randomly occurs while doing normal tasks


    Hi,

    So I've had this ASUS laptop for about 2 months now, and I've had 3 crashes so far about 2 weeks apart. The first time I was in class reading notes on chrome, the second time was when I was typing a report in word, and the third time was today when I was using chrome to do my statistics homework.

    On the BSOD it says, "Stop Code: SYSTEM_SERVICE_EXCEPTION" and "What failed: igdkmd64.sys". I tried googling the problem but couldn't find anything conclusive.

    Any help with this would be awesome.

    Thanks,

    -Syrissel
    BSOD randomly occurs while doing normal tasks Attached Files
      My ComputerSystem Spec


  2. Posts : 5,151
    Windows 10 Pro X64 15063.483
       02 Nov 2016 #2

    Read here: What is igdkmd64?
      My ComputersSystem Spec


 

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