1. Joined : Oct 2016
    Posts : 1
    Windows 10
       31 Oct 2016 #1

    BSOD randomly occurs while doing normal tasks


    So I've had this ASUS laptop for about 2 months now, and I've had 3 crashes so far about 2 weeks apart. The first time I was in class reading notes on chrome, the second time was when I was typing a report in word, and the third time was today when I was using chrome to do my statistics homework.

    On the BSOD it says, "Stop Code: SYSTEM_SERVICE_EXCEPTION" and "What failed: igdkmd64.sys". I tried googling the problem but couldn't find anything conclusive.

    Any help with this would be awesome.


    BSOD randomly occurs while doing normal tasks Attached Files
      My System SpecsSystem Spec

  2. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,327
    Windows 10 Pro X64 14393.576
       02 Nov 2016 #2

    Read here: What is igdkmd64?
      My System SpecsSystem Spec


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