Windows 10: BSoD's while playing WoW and forum trawling

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  1.    31 Dec 2016 #31

    is this the correct page for getting the wireless adapter pieces? Download Qualcomm Atheros wireless driver 10.0.0.341 for Windows 10

    as when i downloaded it it came as a zip folder with some .cat, .inf and .sys files of which i have no clue where to put them usually drivers just dome as a .exe file that you click to install them all

    i've managed to get it to work by searching my computer for the drives after i downloaded the files.

    im hoping that you could take a look at another dump for me at tell me the source of it, its a security check failure. only thing i can think of is its form google updates but i'd rather nip it now than turn the updates off and still have the issue, logs attached, its the last one on the list, thanks

    DESKTOP-MUH6GKH-01_01_2017_192046_06.zip
    Last edited by allan2; 01 Jan 2017 at 14:27.
      My ComputerSystem Spec


  2. Posts : 5,010
    Windows 10 Pro X64 15063.138
       01 Jan 2017 #32

    Yes, that looks like the right driver.
    In the latest dump, athw8x.sys is still the same as before though. Not sure how you installed it, but do the following.

    1. Unzip the file to a folder.
    2. Start Device Manager (Windows key + R, type devmgmt.msc and press Enter.
    3. Expand Network adapters then right click on the wireless device and select Update driver software...
    4. Click on Browse my computer for driver software.
    5. Navigate to the folder you unzip the driver into and click on OK.
      My ComputersSystem Spec

  3.    01 Jan 2017 #33

    hrm according to device manager the latest driver is installed for it. i have as yet not updated the bios


    is there anything in the last mini dump that i can use to stop the security check failure error if it is indeed google updates doing this then its a simple fix
      My ComputerSystem Spec


  4. Posts : 5,010
    Windows 10 Pro X64 15063.138
       01 Jan 2017 #34

    Nothing useful in the latest dump:
    Code:
    BugCheck A, {640, 2, 0, fffff8026246e3f0}
    Probably caused by : memory_corruption
    Followup:     memory_corruption
    Did you already ran memtest86+ (note the +)? If not, need to do so. I'll post the instructions just in case:
    ===================================================
    Follow this tutorial: MemTest86+ - Test RAM - Windows 10 Forums

    MemTest86+ is a diagnostic tool designed to test Random Access Memory (RAM) for faults. MemTest86+ will verify that:

    • RAM will accept and keep random patterns of data sent to it
    • There are no errors when different parts of memory try to interact
    • There are no conflicts between memory addresses


    Memtest86+ runs from bootable media to isolate the RAM from the system, no other components are taken into account during the test.

    warning   Warning
    MemTest86+ needs to run for at least 8 passes to be anywhere near conclusive, anything less will not give a complete analysis of the RAM.


    If you are asked to run MemTest86+ by a Ten Forums member make sure you run the full 8 passes for conclusive results. If you run less than 8 passes you will be asked to run it again.

    Note   Note
    MemTest86+ has been known to discover errors in RAM in later passes than the eighth pass. This is for information only; if you feel there is a definite problem with the RAM and 8 passes have shown no errors feel free to continue for longer.


    Running 8 passes of MemTest86+ is a long and drawn out exercise and the more RAM you have the longer it will take. It's recommended to run MemTest86+ just before you go to bed and leave it overnight.

    I still suspect the CPU is the real cause of the problems you are seeng but there is no way to test that other than replace it.
      My ComputersSystem Spec

  5.    02 Jan 2017 #35

    memtest didn't bring anything up also it scanned 2gb extra that i forgot was in the graphics card
      My ComputerSystem Spec


  6. Posts : 5,010
    Windows 10 Pro X64 15063.138
       02 Jan 2017 #36

    Did you use memtest86+? Did you run for a minimum of 8 full passes? It doesn't scan graphics ram.
      My ComputersSystem Spec

  7.    02 Jan 2017 #37

    yes and yes

    that's strange as it was scanning 16-18 gb of 16 gb as the last part of each pass and as my specs say i have 2 8 gb ram sticks
      My ComputerSystem Spec


  8. Posts : 5,010
    Windows 10 Pro X64 15063.138
       02 Jan 2017 #38

    Not sure what else to look at.

    I checked your device drivers and I see some pretty old ones:

    Code:
    2010/10/05 00:30:57   C:\Windows\system32\drivers\ElcMouLFlt.sys
    2010/11/30 05:42:46   C:\Windows\system32\drivers\ElcMouUFlt.sys
    Driver Description: Kaspersky Lower Mouse Device Filter driver
    Driver Update Site: http://usa.kaspersky.com/downloads/

    Uninstall Kaspersky anti-virus.
    Make sure Windows Defender and Windows Firewall are enabled.

    Run that way for awhile to test, see if that resolves the problem.
      My ComputersSystem Spec

  9.    02 Jan 2017 #39

    this is very strange are you sure you are looking at the right log file? as i don't have Kaspersky anti-virus on my computer or any kaspersky drivers on my computer i never have, there is also nothing in the registry for kaspersky.


    Sorry just realised we used the SSD from my old pc when we built this one we may have had kaspersky on that for a while.
    Should I format then reintal windows on the SSD to remove any old drivers and files?

      My ComputerSystem Spec


  10. Posts : 5,010
    Windows 10 Pro X64 15063.138
       02 Jan 2017 #40

    Ah, looked more and it's also reported as belonging to

    Code:
    Product: ELECOM USB Mouse Driver 
    Company: ELECOM
    Description: ELECOM Driver for the Mouse Device
      My ComputersSystem Spec


 
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