Windows 10: BSoD's while playing WoW and forum trawling

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  1. Posts : 5,071
    Windows 10 Pro X64 15063.138
       15 Nov 2016 #21

    Until Microsoft loads the symbols on the symbol server, I don't have access to them.

    You can try verifier again, maybe it will give us a driver name to look at.

    Looking at the manual for your motherboard, I see it has a built-in Intel HD Graphics adapter. As a test, remove the Nvida card and run with the onboard Intel chipset. If that resolves the problem then it is definitely the Nvidia card or driver. Maybe you can RMA it if it's still under warranty?
      My ComputersSystem Spec

  2.    19 Nov 2016 #22

    the verifier didn't bring up anything sadly but i while searching for a solution 3 drivers were found to be out of date and were updated

    graphics drivers
    intel chipset drivers
    and BIOS

    hopefully with the last 2 update its been fixed if not there are other things i can try. tho when i ran the troubledhooter for windows update while hoping to fix some of the problems i got "detected possible problems with windows update database"
      My ComputerSystem Spec


  3. Posts : 5,071
    Windows 10 Pro X64 15063.138
       19 Nov 2016 #23

    Hopefully one of them fixes it. Good luck.
      My ComputersSystem Spec

  4.    03 Dec 2016 #24

    sorry i haven't responded sooner but i wanted to give it a bit of time for those fixes to do their thing so see if it solved my issue but it didn't my next step is a clean installation of windows.

    so if this fixes it ill give it a few weeks and then mark as solve of not its rma time as the pieces are fairly new so the waranty for rma will still be valid
      My ComputerSystem Spec

  5.    30 Dec 2016 #25

    sorry for the 3 week brake i won't be able to rma the cpu for 2 reasons. firstly i cant seem to find the box it came in for the serial number (i need this) and secondly i downloaded the diagnostic tool from intell itself and it didn't pick up any problems with the cpu.

    im under the impression that its a windows thing even tho it coming up as a hardware failure
      My ComputerSystem Spec


  6. Posts : 5,071
    Windows 10 Pro X64 15063.138
       30 Dec 2016 #26

    Anyu problems since you updated the drivers?
      My ComputersSystem Spec

  7.    30 Dec 2016 #27

    quite a few and various things ranging from iqrls to security check failures and machine check exceptions

    tho recently its only been iqrl's

    slightly off this topic but i'v had many problems with windows defender failing to update
      My ComputerSystem Spec


  8. Posts : 5,071
    Windows 10 Pro X64 15063.138
       31 Dec 2016 #28

    If there are new dumps, run DM_Log_collector again and upload the new zip file.
      My ComputersSystem Spec

  9.    31 Dec 2016 #29

    im not sure when i last posted a log collecter but there are 22 dumps form different blue screens hopefully there are symbols available so you can read them.

    since i did a clean install of windows all the dumps are new i'm afraid

    the most important ones for me to find out atm are the latest 3 or 4 as they are all the same error coder (iqrl not equal or less) so most likly the same thing causing the issue


    DESKTOP-MUH6GKH-31_12_2016_193707_67.zip
      My ComputerSystem Spec


  10. Posts : 5,071
    Windows 10 Pro X64 15063.138
       31 Dec 2016 #30

    The 12/30 dump indicates a problem with athw8x.sys.
    Code:
    ffff9700`7ff5c6d8  fffff803`d52a2466Unable to load image \SystemRoot\System32\drivers\athw8x.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for athw8x.sys
    *** ERROR: Module load completed but symbols could not be loaded for athw8x.sys
     athw8x+0x152466
    This is Qualcomm Atheros AR938x Wireless Network Adapter. The date on the installed one is 28/01/2016. There is a 10.0.0.341 version dated 2016-05-20 [May '16].

    Also noticed there is a 3007 BIOS update available. You currently have 2202.
    Access Denied
      My ComputersSystem Spec


 
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