Windows 10: BSoD's while playing WoW and forum trawling

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  1. Posts : 5,084
    Windows 10 Pro X64 15063.138
       05 Nov 2016 #11

    but one of the cores of my cpu failed in the first minuet

    Not a good sign. Sounds like you may need to replace the CPU to resolve this.

    How are temps and voltages normally? Monitor them using Speedfan, CPUZ or similar.
      My ComputersSystem Spec

  2.    06 Nov 2016 #12

    after having the verifer run for over 30 hours i got a bluescreen, i thought it was ment to tell me on the screen the name of the driver thats causing the problem, but it didnt uploading the dump file

    Speedfan also gives this "WARNING: bad Winbond($5CA3,$C1) identify (NCT6793D,W83677HG-I)NCT6793D (ID=$C1) found (using SuperIO) on ISA at $290"

    CPU temp hovers around 35C voltages i'm not sure where to get them from speedfan.

    One other thing while doing the stress test on my CPU with prime95 my motherboard temperature was at around 89C at idle like now its around 28C

    since i got the blue screen while running the verifier i have had 2 additional blue screens with different error codes to the usual machine check exception, they were krenal security check failure and clock watchdog timeout im attaching the log collector for those 2 BSoD's
    BSoD's while playing WoW and forum trawling Attached Files
    Last edited by allan2; 07 Nov 2016 at 09:29. Reason: add info
      My ComputerSystem Spec


  3. Posts : 5,084
    Windows 10 Pro X64 15063.138
       07 Nov 2016 #13

    I don't see anything useful in any of the 3 dumps.

    Any chance the CPU is still under warranty? If yes, maybe you can RMA it?
      My ComputersSystem Spec

  4.    07 Nov 2016 #14

    yes it should be, and what do u mean by "maybe you can RMA it"
      My ComputerSystem Spec


  5. Posts : 5,084
    Windows 10 Pro X64 15063.138
       07 Nov 2016 #15

    RMA = Return Merchandise Authorization. Basically an OK from the manufacture to return it for replacement.
      My ComputersSystem Spec

  6.    13 Nov 2016 #16

    im unconvinced its the cpu that's causing the bluescreens as i haven't had a machine check exception error since we last spoke, i got a few irql errors which i found that it was being caused by my graphics card and my audio drives being assigned the same irq, this was fixed by moving my graphics card.

    tho im looking for some help with my latest bluescreen. it gave me the name of the drive that failed on the bluescreen but i wasn't fast enough to take down the name of it as i thought my problem is solved. from what i did catch of the name its a .sys drive or file that caused the problem

    the dump your looking for is today's one
    BSoD's while playing WoW and forum trawling Attached Files
      My ComputerSystem Spec


  7. Posts : 5,084
    Windows 10 Pro X64 15063.138
       13 Nov 2016 #17

    I'm not able to process the 14393.447 build dumps, symbol file problems. Previous build of 14393.351 was okay:

    Code:
    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       SRV*G:\Symbols*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*G:\Symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows 10 Kernel Version 14393 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 14393.447.amd64fre.rs1_release_inmarket.161102-0100
    Machine Name:
    Kernel base = 0xfffff801`8881d000 PsLoadedModuleList = 0xfffff801`88b22060
    Debug session time: Sun Nov 13 12:28:00.076 2016 (UTC - 5:00)
    System Uptime: 0 days 3:50:24.756
    Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Looks like Microsoft has not made the symbols for the .447 build available so nothing I can do.
      My ComputersSystem Spec

  8.    14 Nov 2016 #18

    dam thanks anyway there's nothing i can do either it seems as i don't want to delete the wrong system file, i guess i will need to be faster with a pen and bit of paper one other thing can i use the print screen button to capture the image of a BSoD?

    thanks for looking tho
      My ComputerSystem Spec


  9. Posts : 5,084
    Windows 10 Pro X64 15063.138
       14 Nov 2016 #19

    Print screen won't work. You could use your phone or a digital camera.
      My ComputersSystem Spec

  10.    14 Nov 2016 #20

    for the verifier is there a period of time after 1 that i should wait before running it again?

    as last night i got a kernel security check failure blue screen. The memory diagnostic didn't throw anything up neither did the system file checker which means its a driver most likely the same driver that caused the 1 i uploaded last night.

    there's two things i can do now i can upload it and ask you to look at it when you have access to the symbols (not sure when that will be)

    or i can run the verifer again and see if the driver crashes my system and throws the name up.

    which would be the best course?
      My ComputerSystem Spec


 
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