Windows 10: Windows 10 bluescreen and rebooting

  1.    29 Oct 2016 #1

    Windows 10 bluescreen and rebooting


    Please help me find and solve my problem. When windows 10 is running as usually sudendly it chashes and bluescreen apeares and reboot the system. I have had this ploblems about 5 times.

    My laptop is a HP Envy TouchSmart 14-K106LA
    Running windows 10 Pro
    Nvidia Gforce GT 740M
    8 gDESKTOP-K0NHAG1-29_10_2016__83658_90.zipb ram
    Samsung SSD 850 EVO
      My ComputerSystem Spec


  2. Posts : 12,340
    Windows 10 Pro
       30 Oct 2016 #2

    It appears your installation is counterfeit, as such I cannot provide support until it has been cleared up.

    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and analysts won't try it.
    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.


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      My ComputersSystem Spec


 

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