Windows 10: BSOD I think or Equivalent Win 10 on screen Error


  1. Posts : 46
    Microsoft Windows 10 Pro 64-bit Ver 1607 OS Build 14393.693
       24 Oct 2016 #1

    BSOD I think or Equivalent Win 10 on screen Error


    HI Guys

    Had a BSOD I think not the old one on start up by a Windows 10 message pop up light blue with an error on but didn't get a chance to see it fully. Any ideas what it could be

    On opening event log


    - System
    - Provider
    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
    EventID 41
    Version 4
    Level 1
    Task 63
    Opcode 0
    Keywords 0x8000400000000002
    - TimeCreated
    [ SystemTime] 2016-10-24T15:15:49.641869000Z
    EventRecordID 15508
    Correlation
    - Execution
    [ ProcessID] 4
    [ ThreadID] 8
    Channel System
    Computer Dale-PC1
    - Security
    [ UserID] S-1-5-18

    - EventData
    BugcheckCode 268435582
    BugcheckParameter1 0xffffffffc0000005
    BugcheckParameter2 0xfffff80f84af2fc9
    BugcheckParameter3 0xffff9b803f7d3768
    BugcheckParameter4 0xffff9b803f7d2f90
    SleepInProgress 0
    PowerButtonTimestamp 0
    BootAppStatus 0
    Checkpoint 0
    ConnectedStandbyInProgress false
    SystemSleepTransitionsToOn 6
    CsEntryScenarioInstanceId 0
      My System SpecsSystem Spec


  2. Posts : 46
    Microsoft Windows 10 Pro 64-bit Ver 1607 OS Build 14393.693
       24 Oct 2016 #2

    WinDbg


    Follow up

    I have tried running WinDbg

    Result HERE
      My System SpecsSystem Spec

  3. axe0's Avatar
    Posts : 11,034
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       30 Oct 2016 #3

    Hi thorrrr,

    Apologies for the delay.

    Are you still in need of help?
      My System SpecsSystem Spec


  4. Posts : 46
    Microsoft Windows 10 Pro 64-bit Ver 1607 OS Build 14393.693
       30 Oct 2016 #4

    HI

    I turned off Chrome Hardware Acceleration and fingers crossed not had a crash yet.
      My System SpecsSystem Spec

  5. axe0's Avatar
    Posts : 11,034
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       30 Oct 2016 #5

    Good news

    FYI, the text file uploaded to dropbox shows a Logitech driver as the probable cause.
      My System SpecsSystem Spec


  6. Posts : 46
    Microsoft Windows 10 Pro 64-bit Ver 1607 OS Build 14393.693
       30 Oct 2016 #6

    I have just put the latest drivers for my mouse and webcam so see if that helps
      My System SpecsSystem Spec


 

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