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#1
Random Reboots and System Shutdown while working on Chrome Browser
Hi Guys,
I had previously started a thread in the wrong section about the computer rebooting while working on Chrome Browser (Google Drive). It usually happened after I unlocked the computer, being away for 10+ mins. After updating all the drivers, this behaviour stopped.
Today I noticed a different wierd problem. While using Chrome Browser again, the laptop simply shut down. No error/BSOD/reboot. As if you unplug the PSU cable of a desktop tower. At work I always use the laptop with the charger plugged in; but this shut down occurred when I was not plugged in to the charger. It happened 2-3 times and after it shuts down, it doesn't boot up again unless I connect the charger in. I checked after restarting and the battery indicator is ~100%.
Checking Event Viewer has a bunch of error logs. One caught my eye was an Event 41 Kernel Power.
0x8000400000000002
I am attaching logs from today as well as the logs I had gathered when the laptop used to reboot (described in the other thread) in case the previous history has any relation to the current problem.
It is a brand new laptop (couple of months old).
Any advice will be highly appreciated.
Thanks in advance.