A few days ago I got a BSOD on my Windows 10 laptop. It happened on October 19 around 2:50 AM I believe. I wasn't really even doing anything on it at the time, I think I was doing something on my desktop computer next to it. My Windows 10 laptop is configured to NOT reboot on a crash.
The BSOD showed a QR code, and I used my phone to read the QR code - it took me to a useless generic Microsoft page. Then I rebooted the laptop and looked in the Event Viewer under System and didn't see any log entries that told me what happened.
Here is how my laptop is configured under the Startup and Recovery section:
- the "Write an event to the system log" option is checked
- the "Automatically restart" option is not checked
- the "Write debugging information" option is set to "Kernel memory dump"
- the "Dump file" option is set to %SystemRoot%\MEMORY.DMP
- the "Overwrite any existing file" option is checked
- the "Disable automatic deletion of memory dumps when disk space is low" option is not checked
What I find strange is that I couldn't find a C:\WINDOWS\MEMORY.DMP file, even though it's configured to generate that file. My C drive has 310 GB of free space, so that's not the problem. Also, the crash happened on October 19 around 2:50 AM, but I don't see anything in the Event Viewer under System that would explain what happened. I also tried to filter the System log with event sources=BugCheck, and there are no entries.
I ran that dm_log_collector.exe and it said it couldn't find a C:\WINDOWS\MINIDUMP directory. I attached the zip file that it generated.
I am curious to know what the stop error code was, and whether it's a hardware or software problem.