Random BSOD on Win10

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  1. asiu
    Posts : 12
    Windows 10
    Thread Starter
       New #11

    axe0 said:
    Alright, please post back once a BSOD has occured with a new zip from the DM Log Collector :)
    BSOD has gone for a while
    But I had two in this week
    Please see the attached

    Both time it happened, my computer was idling.
      My Computer
    Quote Quote

  3. axe0
    Posts : 14,903
    Windows 10 Pro
       New #12

    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.

    An easy way to get remove these drivers is by using a restore point prior the installation.
      My Computers
    Quote Quote

  4. asiu
    Posts : 12
    Windows 10
    Thread Starter
       New #13

    Restore point was not available. Probably I've disabled it.
    What I used is "Reset this PC" function that comes with Win 10. But I didn't fully erase the drives.

    I still encounter BSOD after resetting my computer.
    Please see the attached
      My Computer
    Quote Quote

  6. asiu
    Posts : 12
    Windows 10
    Thread Starter
       New #14

    I had a BSOD again.
    Still waiting for a reply. Please help me resolve this issue! Many thanks!
      My Computer
    Quote Quote

  7. axe0
    Posts : 14,903
    Windows 10 Pro
       New #15

    Apologies for the delay in reply.

    What I used is "Reset this PC" function that comes with Win 10. But I didn't fully erase the drives.
    That is no problem, it was about removing all drivers that the driver update program had installed, by resetting the pc those drivers have been removed :)

    Please check if Lenovo has BIOS updates, if there are any available install them.
      My Computers
    Quote Quote

  8. asiu
    Posts : 12
    Windows 10
    Thread Starter
       New #16

    axe0 said:
    Apologies for the delay in reply.
    That is no problem, it was about removing all drivers that the driver update program had installed, by resetting the pc those drivers have been removed :)

    Please check if Lenovo has BIOS updates, if there are any available install them.
    Updated the BIOS, but it is not made for Win10. So that may be the problem.
    Lenovo does not provide official Win10 support for this laptop.
    I'm still having BSOD, but less frequent after re-installing the Windows.
    Please see attached.
    Is there any way to diagnose which part caused the problem so I can disable that part specifically?
    Many thanks!

    Attachment 129200
      My Computer
    Quote Quote

 

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