Windows 10: Random BSOD on Win10

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  1.    20 Jan 2017 #11

    axe0 said: View Post
    Alright, please post back once a BSOD has occured with a new zip from the DM Log Collector
    BSOD has gone for a while
    But I had two in this week
    Please see the attached

    Both time it happened, my computer was idling.
    Random BSOD on Win10 Attached Files
      My ComputerSystem Spec


  2. Posts : 12,278
    Windows 10 Pro
       20 Jan 2017 #12

    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.

    An easy way to get remove these drivers is by using a restore point prior the installation.
      My ComputersSystem Spec

  3.    27 Jan 2017 #13

    Restore point was not available. Probably I've disabled it.
    What I used is "Reset this PC" function that comes with Win 10. But I didn't fully erase the drives.

    I still encounter BSOD after resetting my computer.
    Please see the attached
    Random BSOD on Win10 Attached Files
      My ComputerSystem Spec

  4.    25 Feb 2017 #14

    I had a BSOD again.
    Still waiting for a reply. Please help me resolve this issue! Many thanks!
    Random BSOD on Win10 Attached Files
      My ComputerSystem Spec


  5. Posts : 12,278
    Windows 10 Pro
       26 Feb 2017 #15

    Apologies for the delay in reply.

    What I used is "Reset this PC" function that comes with Win 10. But I didn't fully erase the drives.
    That is no problem, it was about removing all drivers that the driver update program had installed, by resetting the pc those drivers have been removed

    Please check if Lenovo has BIOS updates, if there are any available install them.
      My ComputersSystem Spec

  6.    09 Apr 2017 #16

    axe0 said: View Post
    Apologies for the delay in reply.
    That is no problem, it was about removing all drivers that the driver update program had installed, by resetting the pc those drivers have been removed

    Please check if Lenovo has BIOS updates, if there are any available install them.
    Updated the BIOS, but it is not made for Win10. So that may be the problem.
    Lenovo does not provide official Win10 support for this laptop.
    I'm still having BSOD, but less frequent after re-installing the Windows.
    Please see attached.
    Is there any way to diagnose which part caused the problem so I can disable that part specifically?
    Many thanks!

    ALVIN-LAPTOP-09_04_2017_172958_03.zip
      My ComputerSystem Spec


 
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