BSOD on Nearly New Computer. Very Random. Solved

  1. Posts : 62
    Microsoft Windows 10 Home 64-bit
       20 Oct 2016 #1

    BSOD on Nearly New Computer. Very Random.


    I have had a BSOD on a 2 month old computer. It's is pretty new and I have had no problems recently. I was wondering what I should do to solve this one. It happened while doing an Iceland shop....
    Anyway, I can't remember what it blamed but I think it was SysTMP or something like that.

    Thanks in advance.

    Attachment 106871
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 7,055
    Windows 10 Pro X64 1809 17763.134
       21 Oct 2016 #2

    Dump indicates a problem with SynTP.sys
    BugCheck 1E, {ffffffffc0000005, fffff80bfa07d8b8, 0, a0}
    *** WARNING: Unable to verify timestamp for SynTP.sys
    *** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
    Probably caused by : SynTP.sys ( SynTP+3d8b8 )
    This belongs the your Synaptics Touch Pad driver which is dated 21/08/2015 03:13:17. There is a 2016 driver available, try it and see if that fixes the problem:

    Support For GE62 6QF Apache Pro | MSI Global | Laptops - The best gaming laptop provider

    Attachment 107051
      My ComputersSystem Spec

  3. Posts : 62
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       22 Oct 2016 #3

    Great, will try this now. I'm on really bad WIFI because my house is getting decorated so it takes about 3 hours to download but I will do this. Thanks.
      My ComputerSystem Spec

  4. Posts : 62
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       22 Oct 2016 #4

    That seems to have done the job. No BSOD's in a couple of hours. Thanks Ztruker! For all your help.
      My ComputerSystem Spec

  5. Ztruker's Avatar
    Posts : 7,055
    Windows 10 Pro X64 1809 17763.134
       23 Oct 2016 #5

    Great, hope it continues.
      My ComputersSystem Spec


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