BSOD on cold start up

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  1.    20 Oct 2016 #1

    BSOD on cold start up


    The BSOD, that happens on a cold start up (when the computer has been turned off overnight) has been happening on random occasions ever since I built the computer. I've reinstalled windows, twice. I had thought it might be a hardware issue and have checked each stick of memory with memcheck for about 5 hours each - no errors. Overclocked my i7-6700K to 4.4Ghz and ran prime95 (only for a few minutes though) and no errors (although errors at 4.5Ghz but no BSOD). Back now to defaults.

    I have recently reset the bios and thinking this may have resolved the problem, seemed to be running fine so I deleted previous dmp files.

    Many thanks in advance.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,823
    Windows 10 Pro
       23 Oct 2016 #2

    Hi Jacko956,

    Welcome to the 10forums and apologies for the delay.

    Are you still in need of help?
      My ComputersSystem Spec

  3.    23 Oct 2016 #3

    No problem, there must plenty of requests for help. At the moment all seems ok. But these BSOD only occur on startup from cold... and might not see one for a few days then will get 2 or 3 on consecutive days. Did the dmp file show anything? I read on a forum that someone enabled secure boot and that seemed to solve the problem.
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,823
    Windows 10 Pro
       23 Oct 2016 #4

    Please run in an admin command prompt following command
    slmgr /dlv
    a pop-up will show within a few moments, please make a screenshot of it and post it.
      My ComputersSystem Spec

  5.    23 Oct 2016 #5

    Here it is

    Attachment 107310
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,823
    Windows 10 Pro
       24 Oct 2016 #6

    BSOD on cold start up Diagnostics Test BSOD on cold start up

    Note   Note
    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.

    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums
      My ComputersSystem Spec

  7.    24 Oct 2016 #7

    Before I do, windows is installed on a Samsung nvme m.2 SSD. Is it ok to run these test on that drive. Also got 2 HDDs for storage.
      My ComputerSystem Spec

  8.    24 Oct 2016 #8

    Ok, just read HD tune can be used on SSDs but not seatools.
      My ComputerSystem Spec

  9. axe0's Avatar
    Posts : 13,823
    Windows 10 Pro
       24 Oct 2016 #9

    SeaTools is specifically made for HDDs, though it doesn't support all HDD models. All other tests can be used on all storage types :)
      My ComputersSystem Spec

  10.    24 Oct 2016 #10

    Still at work. I'll test when I get home or tomorrow morning.
      My ComputerSystem Spec

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