Windows 10: BSOD During general use Solved

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  1.    14 Oct 2016 #1

    BSOD During general use

    While doing normal browsing in chrome and operating windows applications such as explorer I get BSOD.
    I was also getting frequent issues when playing CS:GO although they seems to have been improved after reinstalling nVidia drivers after using display driver uninstaller.
      My ComputerSystem Spec

  2.    14 Oct 2016 #2

    I was in a boot loop and it wouldn't boot until I played around with different RAM sticks until removing one of them let it boot again. but it's still unstable.
    Most often the code is:

    The behavior reminded me a little of when my old SSD died so I've moved the SSDs to a different sata controller on the MB in case those are giving up the ghost (I already have one SATA controller gone on the MB). So now I'm on the third separate SATA controller (3GB/s only).
      My ComputerSystem Spec

  3. axe0's Avatar
    Posts : 13,602
    Windows 10 Pro
       17 Oct 2016 #3

    Hi Racorac,

    Do you still need help?
      My ComputersSystem Spec

  4.    17 Oct 2016 #4

    Hi Axe, yes please.
    I had another system hang yesterday. Complete system unresponsiveness.
    Several times I've had it where everything freezes but the mouse. Also I can still talk on Discord via voice activation.
    I did a CPU test and GPU test using the guides here, both passed. Just haven't got around to doing a full memory test.

    Sometimes I start my PC and there isn't any integrated NIC
      My ComputerSystem Spec

  5. axe0's Avatar
    Posts : 13,602
    Windows 10 Pro
       17 Oct 2016 #5

    Please remove below memory stick, running mixed memory may cause various of problems that can be difficult to diagnose properly. Please know that it does not matter if your running this setup for a long period.
    [Memory Device (Type 17) - Length 28 - Handle 002dh]
      Physical Memory Array Handle  0024h
      Memory Error Info Handle      [No Errors]
      Total Width                   64 bits
      Data Width                    64 bits
      Size                          4096MB
      Form Factor                   09h - DIMM
      Device Set                    [None]
      Device Locator                DIMM2
      Bank Locator                  BANK2
      Memory Type                   18h - Specification Reserved
      Type Detail                   0080h - Synchronous
      Speed                         1333MHz
      Manufacturer                  Corsair      
      Serial Number                        
      Asset Tag Number                          
      Part Number                   CMZ4GX3M1A1600C9  

    BSOD During general use Diagnostics Test BSOD During general use

    Note   Note
    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.

    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums
      My ComputersSystem Spec

  6.    17 Oct 2016 #6

    I removed the RAM stick.
    Imgur: The most awesome images on the Internet here are the HDTune results.
    And the
    Attachment 106491
    My system disk is an SSD so I skipped the seatools part
      My ComputerSystem Spec

  7. axe0's Avatar
    Posts : 13,602
    Windows 10 Pro
       17 Oct 2016 #7

    Please run chkdsk like requested
      My ComputersSystem Spec

  8.    17 Oct 2016 #8

    sorry, I did so now:
    Attachment 106493
    It appeared to freeze at 16%, then the PC rebooted and it jumped to 100% when it showed again during boot.
      My ComputerSystem Spec

  9. axe0's Avatar
    Posts : 13,602
    Windows 10 Pro
       18 Oct 2016 #9

    That is normal behaviour from chkdsk, I suspect that is due to the stages.
    The first 3/4 stages go fairly fast, because they are relatively small. The last stage is checking the free space for bad clusters, the free space is usually the largest part and as such chkdsk doesn't update the progress for an extensive period compared to the others.
      My ComputersSystem Spec

  10.    19 Oct 2016 #10

    Do you have any other tests I should carry out?
    I've not had any issues recently, but I will try putting both sticks of ram back in and run a memory test on all the modules to see if I can confirm if any of those I've taken out are faulty.
      My ComputerSystem Spec

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