Windows 10: BSOD when Sleeping, Restarting or shutting down, page_fault_in_non... Solved

  1.    13 Oct 2016 #1

    BSOD when Sleeping, Restarting or shutting down, page_fault_in_non...


    A couple days ago when normally putting my PC to sleep at night it restarted. I then tried to put it to sleep again and watched as the screen went black and the pc just sat there on for like 10 seconds then began the process of rebooting. The next day when i was using my pc like normal and went to turn it off and it did the same thing it rebooted. curious i tried restarting the pc and it too restarted but not normally the system hung like the other two options but it never showed a BSOD. i then downloaded BSOD viewer and saw that every time i did one of these actions there was a new BSOD and it was being caused by usbhub3.sys. in the device manager there is a generic superspeed usb hub with a problem it says it could not be reset.(pic included). i tried what other people who have had similar problems did which is uninstall the hubs and let the system reinstall them but they all come back and that one hub has the same problem. i even un plugged every usb device and still cant find the problem. so thats why i have come here im out of ideas.

    DM log collector files attached

    Thanks
    Firedorange717
      My ComputerSystem Spec


  2. Posts : 5,007
    Windows 10 Pro X64 15063.138
       17 Oct 2016 #2

    Latest dump indicates a problem with UsbCharger.sys:
    Code:
    BugCheck 50, {ffffffffffffffd0, 2, fffff80401732603, 0}
    *** WARNING: Unable to verify timestamp for UsbCharger.sys
    *** ERROR: Module load completed but symbols could not be loaded for UsbCharger.sys
    What is usbcharger.sys?
    usbcharger.sys is digitally signed by GIGA-BYTE TECHNOLOGY CO., LTD..
    usbcharger.sys is usually located in the 'C:\Windows\system32\drivers\' folder
    The installed version is quite old: Thu Oct 24 05:26:43 2013

    Try the latest Chipset driver from the Gigabyte web site for W10 X64: GIGABYTE - Motherboard - Socket 1150 - G1.Sniper 5 (rev. 1.x)


    Attachment 106446
      My ComputersSystem Spec

  3.    20 Oct 2016 #3

    strange that it says usbcharger.sys the BSOD viewer says its USBHUB3.SYS
      My ComputerSystem Spec

  4.    20 Oct 2016 #4

    well i updated my chipset drivers and it actually shut down properly no crash and restart. i think that fixed it, i will wait a day or two before marking solved to see if it happens again, thanks
      My ComputerSystem Spec


 

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