'Attempted switch from DPC' error after latest major update


  1. Posts : 24
    Windows 10
       #1

    'Attempted switch from DPC' error after latest major update


    I started getting this error and BSOD after the last major update (Anniversary update?). My PC starts fine and is OK for hours, then suddenly falls over. It never did this before the update.

    I have updated all my drivers and also run a scan and repair on the registry using the Registry utility in Advanced System Care, but it's still happening.

    What else can I do without just rolling back to a restore point (which would presumably just try to update itself again...)

    Thanks,
      My Computer


  2. Posts : 14,903
    Windows 10 Pro
       #2

    Please read BSOD Posting Instructions & How to upload files

    I would highly recommend to remove IObit software, it is known for causing many issues and isn't trustworthy.
      My Computers


  3. Posts : 24
    Windows 10
    Thread Starter
       #3

    Hi,
    Thanks for your reply - I've now uploaded the system info file as per BSOD posting instructions - apologies for not doing that earlier.

    I'm surprised you say that about IOBit software - I've used Advanced System Care for years without ever having a problem - and my PC has always been very stable until this last major Windows update...

    Because I use my PC for my work I've had to just work on with the problem whilst I've been busy, but since then I've had a succession of additional, different, errors:

    KMODE EXCEPTION NOT HANDLED
    On one occassion I saw it said on screen that ncis.sys had failed - can I delete this file? - but I haven't seen it sinceDRIVER VERIFICATION DETECTION VIOLATION
    This was after I ran the driver verifier

    WINDOWS COULDN'T LOAD CORRECTLY
    I managed to get Windows to load after re-booting

    One thing I have noticed throughout the many BSOD's - it seems to happen most often when I not using the PC - might that be a factor? (I have all my monitors/drives etc on all the time - i.e. I don't use any 'eco'/save power settings that I'm aware of)

    thanks,
    David
      My Computer


  4. Posts : 14,903
    Windows 10 Pro
       #4

    IObit software is garbage, known for causing BSODs for various reasons including BSOD boot loops because of the buggy advanced systemcare and driver update program.
    It is a too high risk to leave it unattended!

    For every program IObit makes, you can get better results by doing it in another way or for some things not doing it at all because it messes up the system too much.
      My Computers


 

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