Random BSOD whilst machine Idle

  1. Posts : 1
    Windows 10 Build 10130

    Random BSOD whilst machine Idle

    Hello All

    I am wondering if you can help I am currently running Windows 10 and suffered a BSOD whilst I was asleep so I apologise for not having more information than that , I have attached the required ZIP and am willing to provide more info as needed.

    Any help/advice will be very much appreciated
      My ComputerSystem Spec

  2. essenbe's Avatar
    Posts : 11,905
    Windows 10 Pro and Windows 10 Pro Insider

    Hello, Armageddon. I will try to help, if I can. You had one dump file and it was of little help.

    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arg1: ffffe000aa668358, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff8007d116f4c, If non-zero, the instruction address which referenced the bad memory
    Arg4: 0000000000000002, (reserved)
    If you would, please open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

    Also, please check your Windows Updates and make sure all updates are installed. Go to Settings > Windows Update > Advanced Options > View your Update History and tell me how many updates failed and how many of those were successfully installed at a later date.
      My ComputersSystem Spec

  3.    #3

    Essenbe, before I create my own computer freezing at random times--particulary at idle--post, I wanted to ask what are the appropriate/useful logs to post to help in troubleshooting?

    Thanks in advance!
      My ComputerSystem Spec

  4. essenbe's Avatar
    Posts : 11,905
    Windows 10 Pro and Windows 10 Pro Insider

    BSOD - Posting Instructions

    Detailed System Specs

    Detailed explanation of the problem
      My ComputersSystem Spec


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