1. Joined : Mar 2016
    Posts : 21
    Windows 10 Education Preview Version 1607 64-bit
       08 Oct 2016 #1

    BSODs With No Known Correlation to Actions


    Hello,

    I've been getting BSOD's very often on my computer, however since I replaced the motherboard, CPU and RAM, they have been less frequent, but every once in a while I will still be using my computer and I will get a BSOD. I haven't had one recently when I was present (however I have come back to my computer and it had restarted, so I know it did crash...) so I don't remember the error it gave, sorry!

    Here are the error logs: Error Report.zip

    Is there anything I can do to solve these problems? Thank you and have a nice day!
    BSODs With No Known Correlation to Actions Attached Files
      My System SpecsSystem Spec


  2. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,072
    Windows 10 Pro X64 14393.105
       09 Oct 2016 #2

    Please read and follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions
      My System SpecsSystem Spec


  3. Joined : Mar 2016
    Posts : 21
    Windows 10 Education Preview Version 1607 64-bit
       10 Oct 2016 #3

    Ztruker said: View Post
    Please read and follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions
    Uhh can I know why? I did. And if it's about the title, I really can't be any more descriptive. It's just a bunch of different BSOD's at random times, and I don't know what's going on at all. I can't find any cause.

    Also if it's about making a 3rd thread, last time, I was told to make a new thread, so this time, I made my 3rd thread.

    Never mind, the space problem was fixed with the advanced editor. I can't type spaces on the basic editor...
      My System SpecsSystem Spec


  4. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,072
    Windows 10 Pro X64 14393.105
       10 Oct 2016 #4

    I see. You had two zip files uploaded, both named Error Report.zip. I picked the 2nd one which was empty. Normally when you run DM_Log_Collector it generates a fale named something like: DELL-QUARTO-07_10_2016__90552,39.zip
    so I didn't think you had run the DM_Log_collector tool. I see you did though. Why did you rename it? Just curious.

    Latest dump indicates a problem with rt640x64.sys. This belongs to Realtek 8136/8168/8169 PCI/PCIe Adapters
    Code:
    Unable to load image \SystemRoot\System32\drivers\rt640x64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for rt640x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for rt640x64.sys
    Code:
    lmvm rt640x64
    Browse full module list
    start             end                 module name
    fffff80b`54df0000 fffff80b`54ec9000   rt640x64 T (no symbols)           
        Loaded symbol image file: rt640x64.sys
        Image path: \SystemRoot\System32\drivers\rt640x64.sys
        Image name: rt640x64.sys
        Browse all global symbols  functions  data
        Timestamp:        Tue May 05 12:21:03 2015 (5548EDEF)
        CheckSum:         000E9B0E
        ImageSize:        000D9000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    See if there is a newer one available. If not, try uninstalling the current one from Device Manager then reboot, let Windows rediscover the device and reload the driver, see if that helps.
      My System SpecsSystem Spec


  5. Joined : Mar 2016
    Posts : 21
    Windows 10 Education Preview Version 1607 64-bit
       11 Oct 2016 #5

    Ztruker said: View Post
    I see. You had two zip files uploaded, both named Error Report.zip. I picked the 2nd one which was empty. Normally when you run DM_Log_Collector it generates a fale named something like: DELL-QUARTO-07_10_2016__90552,39.zip
    so I didn't think you had run the DM_Log_collector tool. I see you did though. Why did you rename it? Just curious.

    Latest dump indicates a problem with rt640x64.sys. This belongs to Realtek 8136/8168/8169 PCI/PCIe Adapters
    Code:
    Unable to load image \SystemRoot\System32\drivers\rt640x64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for rt640x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for rt640x64.sys
    Code:
    lmvm rt640x64
    Browse full module list
    start             end                 module name
    fffff80b`54df0000 fffff80b`54ec9000   rt640x64 T (no symbols)           
        Loaded symbol image file: rt640x64.sys
        Image path: \SystemRoot\System32\drivers\rt640x64.sys
        Image name: rt640x64.sys
        Browse all global symbols  functions  data
        Timestamp:        Tue May 05 12:21:03 2015 (5548EDEF)
        CheckSum:         000E9B0E
        ImageSize:        000D9000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    See if there is a newer one available. If not, try uninstalling the current one from Device Manager then reboot, let Windows rediscover the device and reload the driver, see if that helps.
    Oh I see, I renamed it because I have my language settings set to Japanese so it creates an odd, messed up file name as it tries to use the Japanese formatting. Then I uploaded it, and when I went to look at the zip file, I realized it was empty for some reason... So I ran it again and uploaded the new one, but I couldn't figure out how to remove the old one. :/

    Thank you for your help though, I will try removing that and see if I don't get another BSOD soon!
      My System SpecsSystem Spec


  6. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,072
    Windows 10 Pro X64 14393.105
       11 Oct 2016 #6

    Makes sense. Good luck.
      My System SpecsSystem Spec


 


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