Windows 10: bsod playing eve online. IRQ/KMODE not handled

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  1.    06 Oct 2016 #1

    bsod playing eve online. IRQ/KMODE not handled


    win 10, msi gaming 970 mobo,gtx 680,fx6300,8gb ram. while playing eve online it crashed and while browsing web on chrome. this hasnt happened in over a month. just started when playing eve. i realized the gpu wasnt updated to the latest one. i just went and updated it im gonna see if it gives me any bsod. memtest came back fine. no errors
      My ComputerSystem Spec


  2. Posts : 11,539
    Windows 10 Pro
       07 Oct 2016 #2

    Hi blazrg,

    Welcome to the 10forums

    Please check MSI for network driver updates
    Code:
    3: kd> lmvm bwcW10x64
    Browse full module list
    start             end                 module name
    fffff80a`568f0000 fffff80a`56c54000   bwcW10x64 T (no symbols)           
        Loaded symbol image file: bwcW10x64.sys
        Image path: \SystemRoot\system32\DRIVERS\bwcW10x64.sys
        Image name: bwcW10x64.sys
        Browse all global symbols  functions  data
        Timestamp:        Tue Sep 15 16:13:12 2015 (55F82778)
        CheckSum:         00030B00
        ImageSize:        00364000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  3.    07 Oct 2016 #3

    i went on the msi site but it said i had the latest driver so i went to killer site and got it from there. i did that to all drivers i thought i needed from there respective sites. hopefully that will solve at least one of the bsod's. i still have the direct x issue
      My ComputerSystem Spec


  4. Posts : 11,539
    Windows 10 Pro
       07 Oct 2016 #4

    Best is to get most of the drivers from MSI only, in this case reinstall.
      My ComputersSystem Spec

  5.    07 Oct 2016 #5

    it happened again 1 hour into eve online. kmode error ntoskrnl.exe
      My ComputerSystem Spec


  6. Posts : 11,539
    Windows 10 Pro
       08 Oct 2016 #6

    Install the network drivers from MSI if you hadn't yet.
      My ComputersSystem Spec

  7.    08 Oct 2016 #7

    Ya there all up to date.about an hour after that i got another bsod this time pointing to tcp/ip. I ran driver verifier hopped on eve and played for almost 3 hours with no bsod.seems random.after the first bsod it restarted i left it idle on desktop and within 5 min it bsod.same shit.
      My ComputerSystem Spec


  8. Posts : 11,539
    Windows 10 Pro
       08 Oct 2016 #8

    Please upload a new zip created by the DM Log Collector for analysis.
      My ComputersSystem Spec

  9.    08 Oct 2016 #9

    ok done
      My ComputerSystem Spec


  10. Posts : 11,539
    Windows 10 Pro
       08 Oct 2016 #10

    Please run the DM Log Collector again and upload a new zip file, the current attached zip is empty.
      My ComputersSystem Spec


 
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