Windows 10: Stuck in blue boot options loop

  1.    06 Oct 2016 #1

    Stuck in blue boot options loop

    When I turned on my laptop it seemingly went through the normal boot process before loading the light blue boot options screen, where I had the option to restore or reset the computer or continue to windows 10. I initially assumed I had accidentally pressed some button to bring up this screen (as I have previously when this PC has refused to boot correctly) but after briefly showing me the windows logo and 'Please Wait' I was presented with this blue options screen again.

    I have tried continuing to Win10 multiple times, have turned the PC off and on again, allowed the battery to drain before trying again etc. I attempted to refresh the PC but unfortunately the profile I was last logged in as is not an administrator and therefore the folders containing the OS are locked. I know the administration password if there is any way to enter that?

    Has this happened to anyone else? Any ideas? Thanks for your time and help.
      My ComputerSystem Spec

  2.    06 Oct 2016 #2

    Unfortunately I can't download the .exe file to scan my computer as I'm posting this from a phone!
      My ComputerSystem Spec

  3. axe0's Avatar
    Posts : 13,713
    Windows 10 Pro
       07 Oct 2016 #3

    Hi Acebees,

    What options do you have in the recovery?
      My ComputersSystem Spec

  4.    09 Oct 2016 #4

    Hi axe0,

    After choosing the language and keyboard I have these options:
    Continue (Exit and boot to Windows 10)
    Turn off your PC
    Use a device (Use a USB, network connection, or Windows recovery DVD)

    Under Troubleshoot I have these options:
    Refresh your PC
    Reset your PC
    Advanced options

    Under advanced options... you get the idea,
    System restore
    Command prompt
    UEFI firmware settings
    System image recovery
    Automatic repair
      My ComputerSystem Spec

  5. axe0's Avatar
    Posts : 13,713
    Windows 10 Pro
       10 Oct 2016 #5

    Choose automatic repair, it may say that it's unable to fix, simply reboot and choose automatic repair again, do this 3 times.
    Then run in command prompt the command 'chkdsk C: /r' (without single quotes) and wait for it to finish, this may take a long time depending on the size of your disk and the speed, when it's finished reboot and perform it again.

    Try to boot after doing the above.
      My ComputersSystem Spec


Related Threads
Dell Tablet stuck on boot loop error in Drivers and Hardware
I have a Dell Venue 10 5055 tablet. I have had windows 10 on this tablet for a few months now and never had an issue. About 2 months ago I did a factory reset using windows 10 to do a full system wipe and never had an issue. Today I wanted to wipe...
Hey guys, I am hoping you can help me. Last night I was watching a dvd on my desktop when all of a sudden a blue screen came up with a frowning face and said that "Your computer ran into a problem and needs to restart, its collecting info and will...
teclast pro x2 stuck in boot loop in Installation and Upgrade
My mom recently brought me back a windows tablet from china. A Teclast Pro X2, It came with a Chinese version of windows and I was trying to see if I could get the os to change to english if I did a reset on the machine. it seemed to be going pretty...
Stuck in boot loop in General Support
I really hope I'm able to communicate everything I've tried here, because it's been a lot so far :P The problem first happened when I tried to install new RealTek audio drivers because my sound failed. Part of that process is to reboot after...
Boot screen stuck on loop (I think...???) in Installation and Upgrade
Hi, I am a total noob to computers so I dont know what to do here. basically I'm installing windows 10 & it's gotten stuck in either a loop or it's taking a hell of a time to load (over 4 hrs at time of post) it's a black screen with a blue...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 17:54.
Find Us