Windows 10: Freezup and eventually BSOD windows

  1.    04 Oct 2016 #1

    Freezup and eventually BSOD windows


    Hi all,

    After i updated my computer to windows 10 the machine got slower real fast. After for example we are browsing the net or doing a scan with malwarebytes the machine freezes up. The only way to get out is an hard power down of the machine.

    Now recently I tried to scan the computer with soma mallwarescanners but after a while it also showed me the blue screen so now I really would like some help to get the computer going again.

    Thanks in advance,
    Kasper
      My ComputerSystem Spec


  2. Posts : 12,113
    Windows 10 Pro
       05 Oct 2016 #2




    Freezup and eventually BSOD windows Diagnostics Test Freezup and eventually BSOD windows
     HDD TEST

    Note   Note
    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.


    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums
      My ComputersSystem Spec

  3.    05 Oct 2016 #3

    Hello axe0,

    Thanks for your reply.

    I have run HDtune: I think no problems found. See attachment.

    I am running an SSD so SeaTools i didn't run.

    I did run checkdsk. I had to restart bofore test. At 27% it took about 10 whereafter the computer rebooted itself.
    Results in attachment.

    By the way, when i tried to run eventviewer by typing Windows + R the first time the computer frooze again. After hard reboot i was able to run eventviewer.

    Thanks Kasper
      My ComputerSystem Spec


  4. Posts : 12,113
    Windows 10 Pro
       06 Oct 2016 #4

    Please run the tests on all drives/partitions.
      My ComputersSystem Spec

  5.    06 Oct 2016 #5

    Is this also needed for the drives where the operating system is NOT on?
    I use also drives for backup and data storage.
      My ComputerSystem Spec


  6. Posts : 12,113
    Windows 10 Pro
       07 Oct 2016 #6

    As said, it is necessary for all drives/partitions present in Windows Explorer.
      My ComputersSystem Spec


 

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