1. Joined : Oct 2016
    Posts : 2
    Microsoft Windows 10 Home 64-bit 14393 Multiprocessor Free
       04 Oct 2016 #1

    BSOD on new build, while playing CS:GO. [KMODE_EXCEPTION_NOT_HANDLED]


    Hi,

    I just recently built a new system, here are the specs:
    ----------------------------------------------------------
    CPU: Intel I5-6500 3.2GHz
    Motherboard: ASUS H170 Pro Gaming LGA 1151
    Power Supply: EVGA SuperNOVA 650 80+ Gold
    GPU: MSI GeForce GTX 1070
    Storage: Samsung 850 Evo 500gb / Seagate Barracuda ST3000DM008 3TB
    OS: Windows 10 Home - Full Version
    RAM: Corsair Vengeance LPX 16gb DDR4 2666
    ---------------------------------------------------------

    Its worked fine for about a week and a half, but unfortunately earlier, while I was playing CS:GO, I had a BSOD.
    Im relatively new to this, and after doing some poking around online I wasnt able to figure out what was causing it. Pretty disappointed, I had huge issues with BSOD's on my old build that i could never solve, I was hoping a clean slate would fix that problem

    Here is the dump:
    ==================================================
    Dump File : 100316-6171-01.dmp
    Crash Time : 10/3/2016 10:27:30 PM
    Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x0000001e
    Parameter 1 : ffffffff`c0000047
    Parameter 2 : fffff801`1f8c5678
    Parameter 3 : 00000000`00000000
    Parameter 4 : ffffe68f`241eb748
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+14a2b0
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+14a2b0
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\100316-6171-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 14393
    Dump File Size : 545,828
    Dump File Time : 10/3/2016 10:28:03 PM
    ==================================================

    I couldnt get the BSOD info retrieval tool you guys suggest to work, so i got the dmp and the memory dump files and packaged them in a zip file, I attached that to this post.

    Any kind of help or advice is appreciated,
    Thanks.
    Last edited by Greave; 04 Oct 2016 at 20:39.
      My System SpecsSystem Spec


  2. Joined : Jun 2015
    Posts : 10,903
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       04 Oct 2016 #2

    Hi Greave,

    Welcome to the 10forums

    Please read BSOD Posting Instructions & How to upload files



    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.

    In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

      My System SpecsSystem Spec


  3. Joined : Oct 2016
    Posts : 2
    Microsoft Windows 10 Home 64-bit 14393 Multiprocessor Free
       04 Oct 2016 #3

    axe0 said: View Post
    Hi Greave,

    Welcome to the 10forums

    Please read BSOD Posting Instructions & How to upload files



    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.

    In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

    I updated the system specs on my profile with anything I had missed.
    I tried to use the BSOD posting tool, but it isnt dumping any files onto my desktop after it runs, I dont know why it isnt working. It says it dumped the files on my desktop but they arent there.

    Is anyone able to come up with any suggestions based on the info I have?
    Is there anything else I can do to help figure this out?
      My System SpecsSystem Spec


  4. Joined : Jun 2015
    Posts : 10,903
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       05 Oct 2016 #4

    Before closing the tool, a new folder is present on the desktop, if this folder contains data zip it and upload it, then close the tool.

    With the current information, there is a high risk suggestions wouldn't be close to a solution.
      My System SpecsSystem Spec


 


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