Multiple BSODs during Driver verification: FPWinlo.sys

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  1. Posts : 9
    Windows 10
       #1

    Multiple BSODs during Driver verification: FPWinlo.sys


    Hello all. I have begun receiving several BSOD's including IRQL_DRIVER_NOT_LESS_OR_EQUAL, to FAULT_IN_NONPAGED_AREA. I have done some digging on the Ten forums, and after having done some troubleshooting, I believe it is some kind of fault with my drivers. After having run Driver Verify, I instantly get a BSOD caused by FPWinlo.sys. Once I get this error, the PC will not boot due to repeated DRIVER_VERIFIER_DETECTED_VIOLATION BSODs, and I have to use a system restore point to successfully boot again. These crashed happen at seemingly random times, sometimes while playing one of the many video games I have installed, other times while merely idling on my desktop.

    My question is essentially how do I fix these errors? Attached are all my minidump files and other diagnostic info. I am a college student and I would appreciate assistance, as I need my laptop to be in working order! Thank you in advance.

    - Malcolm
      My Computer

  2. axe0's Avatar
    Posts : 14,790
    Windows 10 Pro
       #2

    Hi MGUY10,

    Welcome to the 10forums :)

    Please uninstall any 3rd party protection software.

    Does your laptop have a fingerprint sensor?
      My Computers


  3. Posts : 9
    Windows 10
    Thread Starter
       #3

    axe0 said:
    Hi MGUY10,

    Welcome to the 10forums :)

    Please uninstall any 3rd party protection software.

    Does your laptop have a fingerprint sensor?
    What do you mean by protection software? Like, as in my antivirus? I use iolo System Mechanic.

    And, yes, I do have a fingerprint reader.
      My Computer

  4. axe0's Avatar
    Posts : 14,790
    Windows 10 Pro
       #4

    Like, as in my antivirus? I use iolo System Mechanic.
    Anti-virus, Anti-malware, all those programs. Uninstall them please.

    Check your manufacturer for driver updates for the fingerprint reader, or reinstall the drivers.
      My Computers


  5. Posts : 9
    Windows 10
    Thread Starter
       #5

    My apologies for the delay in replying. I have been busy with college. I updated my fingerprint reader driver, and I reluctantly uninstalled my antivirus. I would appreciate an explanation as to how uninstalling my antivirus will help me? Thank you.
      My Computer


  6. Posts : 9
    Windows 10
    Thread Starter
       #6

    Well, after uninstalling my antivirus my computer prompted me that a restart would be needed to complete the uninstall. When I restarted, it crashed again! FPwinlo.sys
      My Computer

  7. axe0's Avatar
    Posts : 14,790
    Windows 10 Pro
       #7

    Your protection software looks to be causing a few crashes, that's the reason for the suggestion.

    That driver is the fingerprint reader driver.
    Are there more versions you could try for the fingerprint reader?
      My Computers


  8. Posts : 9
    Windows 10
    Thread Starter
       #8

    axe0 said:
    Your protection software looks to be causing a few crashes, that's the reason for the suggestion.

    That driver is the fingerprint reader driver.
    Are there more versions you could try for the fingerprint reader?
    I was successfully able to update my fingerprint reader driver. My problem now is uninstalling System Mechanic.

    When I tried to uninstall it, it prompted me to restart my computer to complete the process. When I restarted it, it started crashing again; FPWinlo.sys. I had to do another System Restore just to get back into the computer. So, I am not sure how I can uninstall System Mechanic if a restart is required but upon restarting it, the machine crashes and locks me out again.
      My Computer

  9. axe0's Avatar
    Posts : 14,790
    Windows 10 Pro
       #9

    Can you temporary disable your fingerprint reader?
      My Computers


  10. Posts : 9
    Windows 10
    Thread Starter
       #10

    Yes. But I will have to do it tomorrow. I have a very important paper due tomorrow that I have to finish tonight, and I can't risk getting locked out of my computer tonight.

    I appreciate your help and understanding thus far, I'll get back to you tomorrow
    Last edited by MGUY10; 04 Oct 2016 at 23:15.
      My Computer


 
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