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  1. Joined : Sep 2016
    Posts : 9
    Windows 10
       29 Sep 2016 #1

    Multiple BSODs during Driver verification: FPWinlo.sys


    Hello all. I have begun receiving several BSOD's including IRQL_DRIVER_NOT_LESS_OR_EQUAL, to FAULT_IN_NONPAGED_AREA. I have done some digging on the Ten forums, and after having done some troubleshooting, I believe it is some kind of fault with my drivers. After having run Driver Verify, I instantly get a BSOD caused by FPWinlo.sys. Once I get this error, the PC will not boot due to repeated DRIVER_VERIFIER_DETECTED_VIOLATION BSODs, and I have to use a system restore point to successfully boot again. These crashed happen at seemingly random times, sometimes while playing one of the many video games I have installed, other times while merely idling on my desktop.

    My question is essentially how do I fix these errors? Attached are all my minidump files and other diagnostic info. I am a college student and I would appreciate assistance, as I need my laptop to be in working order! Thank you in advance.

    - Malcolm
      My System SpecsSystem Spec


  2. Joined : Jun 2015
    Posts : 10,906
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       01 Oct 2016 #2

    Hi MGUY10,

    Welcome to the 10forums

    Please uninstall any 3rd party protection software.

    Does your laptop have a fingerprint sensor?
      My System SpecsSystem Spec


  3. Joined : Sep 2016
    Posts : 9
    Windows 10
       01 Oct 2016 #3

    axe0 said: View Post
    Hi MGUY10,

    Welcome to the 10forums

    Please uninstall any 3rd party protection software.

    Does your laptop have a fingerprint sensor?
    What do you mean by protection software? Like, as in my antivirus? I use iolo System Mechanic.

    And, yes, I do have a fingerprint reader.
      My System SpecsSystem Spec


  4. Joined : Jun 2015
    Posts : 10,906
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       02 Oct 2016 #4

    Like, as in my antivirus? I use iolo System Mechanic.
    Anti-virus, Anti-malware, all those programs. Uninstall them please.

    Check your manufacturer for driver updates for the fingerprint reader, or reinstall the drivers.
      My System SpecsSystem Spec


  5. Joined : Sep 2016
    Posts : 9
    Windows 10
       04 Oct 2016 #5

    My apologies for the delay in replying. I have been busy with college. I updated my fingerprint reader driver, and I reluctantly uninstalled my antivirus. I would appreciate an explanation as to how uninstalling my antivirus will help me? Thank you.
      My System SpecsSystem Spec


  6. Joined : Sep 2016
    Posts : 9
    Windows 10
       04 Oct 2016 #6

    Well, after uninstalling my antivirus my computer prompted me that a restart would be needed to complete the uninstall. When I restarted, it crashed again! FPwinlo.sys
      My System SpecsSystem Spec


  7. Joined : Jun 2015
    Posts : 10,906
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       04 Oct 2016 #7

    Your protection software looks to be causing a few crashes, that's the reason for the suggestion.

    That driver is the fingerprint reader driver.
    Are there more versions you could try for the fingerprint reader?
      My System SpecsSystem Spec


  8. Joined : Sep 2016
    Posts : 9
    Windows 10
       04 Oct 2016 #8

    axe0 said: View Post
    Your protection software looks to be causing a few crashes, that's the reason for the suggestion.

    That driver is the fingerprint reader driver.
    Are there more versions you could try for the fingerprint reader?
    I was successfully able to update my fingerprint reader driver. My problem now is uninstalling System Mechanic.

    When I tried to uninstall it, it prompted me to restart my computer to complete the process. When I restarted it, it started crashing again; FPWinlo.sys. I had to do another System Restore just to get back into the computer. So, I am not sure how I can uninstall System Mechanic if a restart is required but upon restarting it, the machine crashes and locks me out again.
      My System SpecsSystem Spec


  9. Joined : Jun 2015
    Posts : 10,906
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       04 Oct 2016 #9

    Can you temporary disable your fingerprint reader?
      My System SpecsSystem Spec


  10. Joined : Sep 2016
    Posts : 9
    Windows 10
       04 Oct 2016 #10

    Yes. But I will have to do it tomorrow. I have a very important paper due tomorrow that I have to finish tonight, and I can't risk getting locked out of my computer tonight.

    I appreciate your help and understanding thus far, I'll get back to you tomorrow
    Last edited by MGUY10; 04 Oct 2016 at 23:15.
      My System SpecsSystem Spec


 
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