Windows 10: SYSTEM_SERVICE_EXCEPTION Among Others, Constant BSOD. Desperate Solved

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  1.   My ComputerSystem Spec


  2. Posts : 12,509
    Windows 10 Pro
       02 Oct 2016 #12

    The crashes present haven't been caused by driver verifier, keep it running.

    If you are using a program like Ccleaner please stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.
    Or configure Ccleaner to not remove dump files:
      My ComputersSystem Spec

  3.    02 Oct 2016 #13

    Will do. What do I do next? Wait for driver verifier to crash?
      My ComputerSystem Spec


  4. Posts : 12,509
    Windows 10 Pro
       02 Oct 2016 #14

    Just keep driver verifier running for a few crashes, then upload a new zip.
      My ComputersSystem Spec

  5.    03 Oct 2016 #15

    2 more crashes since then, though I haven't used my computer intensively, just left it on. CLOCK WATCHDOG TIMEOUT (hal.dll) and CLOCK WATCHDOG TIMEOUT (ntoskrnl.exe). Again, I'm assuming this has nothing to do with driver verifier. Since DV hasn't crashed yet, does this rule out a driver issue?

    DESKTOP-A65QLNS-Mon_10_03_2016_204445_47.zip
      My ComputerSystem Spec


  6. Posts : 12,509
    Windows 10 Pro
       04 Oct 2016 #16




    SYSTEM_SERVICE_EXCEPTION Among Others, Constant BSOD. Desperate Diagnostics Test SYSTEM_SERVICE_EXCEPTION Among Others, Constant BSOD. Desperate
     HDD TEST

    Note   Note
    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.


    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums






    SYSTEM_SERVICE_EXCEPTION Among Others, Constant BSOD. Desperate Diagnostic Test SYSTEM_SERVICE_EXCEPTION Among Others, Constant BSOD. Desperate
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My ComputersSystem Spec

  7.    05 Oct 2016 #17

    Memtest came back with 0 errors after 8 passes.
    Click image for larger version. 

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    Running SeaTools later today.

    EDIT: The SeaTools DOS will not work. When I boot the drive, I just get a black screen with a blinking line in the top left. Changing my SATA configuration to IDE not only produced the same result, but made it so that I could not boot regularly.

    Latest crashes: CUSTOM ERROR, CLOCK WATCHDOG TIMEOUT, KMODE EXCEPTION NOT HANDLED (ntoskrnl.exe) and (ntkrnlmp.exe). Another one I saw earlier (which the minidump now has disappeared?) was PAGED FAULT IN NON PAGED AREA.
    Last edited by usermx; 05 Oct 2016 at 16:15.
      My ComputerSystem Spec


  8. Posts : 12,509
    Windows 10 Pro
       06 Oct 2016 #18

    Please continue the tests, change the SATA configuration back and continue.
    After the rest of the tests are done we can focus on SeaTools
      My ComputersSystem Spec

  9.    06 Oct 2016 #19

    Continue the tests? I did the 3 that were mentioned in your earlier post.
    Also, when I tried to boot my computer today it said "Overclocking Failed!" and I had to go to BIOS setup. The thing is, I'm not overclocking. People have said this may be a RAM problem? I'm at a loss at this point.
    And another SYSTEM THREAD EXCEPTION NOT HANDLED, seconds after loading windows today.
      My ComputerSystem Spec


  10. Posts : 12,509
    Windows 10 Pro
       07 Oct 2016 #20

    Continue the tests? I did the 3 that were mentioned in your earlier post.
    What are the results? Without the requested results I cannot tell if you did them.
    I add a line after every test to make a photo or screenshot or to upload a log after the test is done. Those results are necessary so I can verify that the tests have been performed properly.
    I want to verify them, because many do not perform the tests properly, 2 examples:
    • With MemTest86+, many run MemTest86 which often does not show proper results
    • With chkdsk, many run them from Windows Explorer or run only 'chkdsk', this results in several things being left unchecked/repaired, like the Master File Table or used space marked as free space (or the opposite). By leaving them unrepaired the file system may still be in a critical condition.
      My ComputersSystem Spec


 
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