Windows 10: BSOD and COM Error


  1. Posts : 100
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
       27 Sep 2016 #1

    BSOD and COM Error


    Win 10/Firefox 49.01 (it was v49 Friday, I think).
    No new additions or changes.

    Before I go nuts, I immediately opened Event Viewer after an innocuously obtained BSOD - I had just opened Weather Underground. My computer was stuck and I couldn't shut down using Ctrl + Alt + Delete. It was a slow roll to a BSOD.

    The error was System_Service_ Exception.

    After Win10 went to the next phase, I was stuck with a black screen and the message to insert disk into boot device and hit any key (I mangled that badly, but you get the point). I put in a repair disc and nothing happened. I hit F2 and checked my boot settings, which were fine. Windows then restarted without any issues.

    Event Viewer: At 12.23, my computer noted the unexpected shutdown.
    A half hour later - and five hours earlier, as well as yesterday, the log shows many DistributedCOM 10016 errors.

    In Viewer, I do not see a cause for the crash.
    As far as fixing the COM errors, I couldn't change the registry key because of a slew of permissions errors.

    Do I need the CBS log instead? Why isn't the data in Viewer?
    Or is it there and I don't know what I'm seeing?

    As there are a few other meaningless errors and with others, the timing wasn't close to the incident, my guess is that these issues are not related at all.
    How am I doing? (!)
    How can I determine the cause and fix this?

    Thank you.
      My ComputerSystem Spec


  2. Posts : 5,101
    Windows 10 Pro X64 15063.483
       30 Sep 2016 #2

    Sorry for the late reply.

    Please read and follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions
      My ComputersSystem Spec


 

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