1.    27 Sep 2016 #1
    Join Date : Sep 2016
    Posts : 3
    Windows 10 64bit

    Kinda BSOD but unknown cause


    Hello!
    My pc turns on after only several attempts - sometimes it gets to the welcome screen and says it does not recognize user or something about RPC but not sure. But when i do turn it on and wake it up from sleep or sometime just random i get a small box saying that the pc will restart in one minute.

    This is what i gathered from the event viewer because that is the only information i get because the restart warning does not give any discription about the problem.


    <?xml version="1.0" encoding="UTF-8"?>
    <Events>
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
    <EventID Qualifiers="49152">1015</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2016-09-27T18:50:27.148579300Z" />
    <EventRecordID>29729</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>JRoze</Computer>
    <Security />
    </System>
    <EventData>
    <Data>C:\WINDOWS\system32\lsass.exe</Data>
    <Data>c0000005</Data>
    </EventData>
    <RenderingInfo Culture="lv-LV">
    <Message>A critical system process, C:\WINDOWS\system32\lsass.exe, failed with status code c0000005. The machine must now be restarted.</Message>
    <Level>Error</Level>
    <Task />
    <Opcode />
    <Channel />
    <Provider>Microsoft-Windows-Wininit</Provider>
    <Keywords>
    <Keyword>Classic</Keyword>
    </Keywords>
    </RenderingInfo>
    </Event>
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2016-09-27T18:50:26.928909700Z" />
    <EventRecordID>29727</EventRecordID>
    <Channel>Application</Channel>
    <Computer>JRoze</Computer>
    <Security />
    </System>
    <EventData>
    <Data>lsass.exe</Data>
    <Data>10.0.14393.187</Data>
    <Data>57cf9e87</Data>
    <Data>CRYPT32.dll</Data>
    <Data>10.0.14393.0</Data>
    <Data>5789984c</Data>
    <Data>c0000005</Data>
    <Data>0000000000032e5c</Data>
    <Data>6c</Data>
    <Data>01d218effb6225ee</Data>
    <Data>C:\WINDOWS\system32\lsass.exe</Data>
    <Data>C:\WINDOWS\System32\CRYPT32.dll</Data>
    <Data>50b844a1-ce35-4fbf-b92e-01371ab9a0d8</Data>
    <Data />
    <Data />
    </EventData>
    <RenderingInfo Culture="lv-LV">
    <Message>Faulting application name: lsass.exe, version: 10.0.14393.187, time stamp: 0x57cf9e87
    Faulting module name: CRYPT32.dll, version: 10.0.14393.0, time stamp: 0x5789984c
    Exception code: 0xc0000005
    Fault offset: 0x0000000000032e5c
    Faulting process id: 0x6c
    Faulting application start time: 0x01d218effb6225ee
    Faulting application path: C:\WINDOWS\system32\lsass.exe
    Faulting module path: C:\WINDOWS\System32\CRYPT32.dll
    Report Id: 50b844a1-ce35-4fbf-b92e-01371ab9a0d8
    Faulting package full name:
    Faulting package-relative application ID:</Message>
    <Level>Error</Level>
    <Task>Application Crashing Events</Task>
    <Opcode>Info</Opcode>
    <Channel />
    <Provider />
    <Keywords>
    <Keyword>Classic</Keyword>
    </Keywords>
    </RenderingInfo>
    </Event>
    </Events>

    Hope you will be able to help.
      My ComputerSystem Spec
  2.    30 Sep 2016 #2
    Join Date : Jun 2015
    Posts : 12,672
    Windows 10 Pro

    Hi Hellriserguy,

    I see you have some stuff on your system that is known for causing a lot of trouble.
    Do you have a system restore point from prior the installation of the IObit software?
      My ComputersSystem Spec
  3.    01 Oct 2016 #3
    Join Date : Sep 2016
    Posts : 3
    Windows 10 64bit
    Thread Starter

    No I do not have one. The interesting thing is this. The laptop was working well until 19th august with one problem the dedicated Nvidia GPU caused the pc to crash with a BSOD within few minutes. So the GPU was disabled and everything worked fine. But on the 19th of August a gave it a way for repairs for three weeks and it came back because there are no spare parts available. That would be ok but it started these weird crashes that never happened before. Any Ideas?
      My ComputerSystem Spec
  4.    01 Oct 2016 #4
    Join Date : Jun 2015
    Posts : 12,672
    Windows 10 Pro

    Clean install the system, the IObit programs can and mostly will mess up a system very bad.
      My ComputersSystem Spec
  5.    01 Oct 2016 #5
    Join Date : Sep 2016
    Posts : 3
    Windows 10 64bit
    Thread Starter

    Would you recommend any products like the iobit ones that are safe?
      My ComputerSystem Spec
  6.    01 Oct 2016 #6
    Join Date : Jun 2015
    Posts : 12,672
    Windows 10 Pro

    • Advanced SystemCare - None, all features IObit shows on the page overview are not possible to achieve
    • Driver Booster 3 - none, driver update programs are known for causing a lot of problems, the best and safest method is manually by checking the laptop manufacturer or motherboard manufacturer for bios and driver updates
    • IObit Malware Fighter - Malwarebytes Anti-Malware
    • IObit Uninstaller - Revo Uninstaller
    • Smart Defrag - None, defragging of a HDD normally isn't required for a long time
      My ComputersSystem Spec

 


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