Numerous BSODs on a Dell XPS 13. Unsure what the root of the issue is.

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  1. Posts : 14,903
    Windows 10 Pro
       #11

    Disable driver verifier and upload a new zip after another crash has occured, assuming another crash occurs.

    To disable driver verifier:

    • Open an admin command prompt
    • Enter "verifier/reset" (without quotes)
      My Computers


  2. Posts : 138
    Windows 10 Pro - 15063 / 7 Pro
    Thread Starter
       #12

    The crashes have come back.

    I've disabled verifier now.
      My Computers


  3. Posts : 14,903
    Windows 10 Pro
       #13

    Upgrade to the newest version of Windows 10 Windows 10 Forums
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  4. Posts : 138
    Windows 10 Pro - 15063 / 7 Pro
    Thread Starter
       #14

    axe0 said:
    Upgrade to the newest version of Windows 10 Windows 10 Forums
    I'll give it a try.
      My Computers


  5. Posts : 138
    Windows 10 Pro - 15063 / 7 Pro
    Thread Starter
       #15

    So I've installed the Anniversary update, and I've already had two BSOD crashes. Admittedly, one (KMODE_EXCEPTION...) was before I installed drivers. Then I got a MEMORY_MANAGEMENT BSOD. I'm starting to think that this laptop has defective RAM.

    Take a look:
      My Computers


  6. Posts : 14,903
    Windows 10 Pro
       #16

    Please check Dell for wifi network driver updates
    Code:
    2: kd> lmvm bcmwl63a
    Browse full module list
    start             end                 module name
    fffff80b`84050000 fffff80b`84795000   bcmwl63a T (no symbols)           
        Loaded symbol image file: bcmwl63a.sys
        Image path: \SystemRoot\system32\DRIVERS\bcmwl63a.sys
        Image name: bcmwl63a.sys
        Browse all global symbols  functions  data
        Timestamp:        Fri Oct 31 20:18:04 2014 (5453E06C)
        CheckSum:         00749813
        ImageSize:        00745000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computers


  7. Posts : 138
    Windows 10 Pro - 15063 / 7 Pro
    Thread Starter
       #17

    So I updated the driver a couple days ago, and it didn't BSOD once. Now I'm getting BSODs again (twice in the past hour)

    Attachment 109702
      My Computers


  8. Posts : 14,903
    Windows 10 Pro
       #18

    That would be a driver compatibility issue.




    Diagnostic Test

     DRIVER VERIFIER


    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My Computers


 

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